Ridgeline Roofing LLC

La Center, WA

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About this pro

How does your service stand out?

We do it right the first time. We offer quality Malarkey products (made right in Portland, OR) and excellent customer service. You will not find better workmanship elsewhere. We take so much pride in our work, and it shows. You may not see it in the first 8-10 years of your roofs lifespan, but in the remaining years, is where it will stand out. We specialize in residential roof replacements and repairs. We also offer moss treatment and gutter cleaning.

What do you enjoy about the work you do?

Ridgeline Roofing takes the time to do it right the first time. 100% customer satisfaction is what we are always striving for. When the customer is happy, we're happy. We always work in a safe professional manner, take pride in our work, and will respect your home like it were our own. We also enjoy giving free advice. If you have questions on a bid, and need an outside party to answer questions, we are here for you.

Location

La Center, WA 98629

Years in business

2

Number of employees

1

Times hired on Thumbtack

14

Reviews

13 Reviews
  • Khanh T. Mar 15, 2017
    Roof Repair or Maintenance
    Verified Review
    Vent installation
    Took care of my clients by installed extra vents in the attic. Thank you so much!
  • Joy K. Nov 7, 2016
    Roofing
    Verified Review
    Professional Roofer!
    Professional, quick to respond and knowledgeable. Thanks Trent!
  • Pamela S. Aug 28, 2016
    Roof Repair or Maintenance
    Verified Review
    Very polite and had material at our home when he said it would be. Also he lowered the price for such a simple quick maint. on re-placing the ATTIC VENTS...
  • Gary C. Aug 25, 2016
    Roof Repair or Maintenance
    Verified Review
    Trent came out promptly to assess the damage. He found what was poor workmanship from a previous contractor and gave us a reasonable quote to get the damage corrected.
  • Bill M. Jul 16, 2016
    Roof Installation or Replacement
    Verified Review
  • Melanie K. Jun 30, 2016
    Roof Repair or Maintenance
    Verified Review
    I asked Trent to inspect the roof of a home I was considering purchasing because general inspection report I received showed a number of "marginal" problems with the roof. I wanted a roofing professional to further inspect those problems and render an opinion. This need to be done within a few days to meet the home purchase deadline for responding to the seller about the inspection report. Trent was able to arrange his schedule to meet with my agent at the end of his regular work day to take a look at the roof. He sent me a thorough report with photos and spoke with me by phone to discuss his findings. I really appreciate his quick response to my request through Thumbtack, as well as his feedback concerning the roofing issues and related costs. Excellent job!!
  • Michele C. Jun 3, 2016
    Roof Repair or Maintenance
    Verified Review
    Ridgeline roofing was prompt to respond d to my inquiry, gave me a very reasonable quote and showed up on scheduled day to do the repairs needed to my roof. We will hire them again.
  • Cassie K. May 19, 2016
    Roof Installation or Replacement
    Verified Review
    Trent tore off and replaced a new roof as well as installed a bubble light and replaced all of the fascia boards. Trent did a wonderful job. Very pleasant guy to do business with him and I would trust his work to recommend to anyone. I have quite a bit of experience working with contractors and Trent is defiantly a keeper. I will continue to use him for all of our future roofing needs.
  • Nicolle S. May 1, 2016
    Roofing
    Verified Review
    Took the time to answer all my questions before being hired, during the estimate, throughout the job, and afterward. I had 4 estimates done by various companies and chose Ridgeline due to the knowledge shown by Trent, his patience, the fair price, and the excellent warranty on workmanship. I didn't want my roof failing after 5 years with no recourse. Started work a week after the initial estimate and finished in just 3 days. Thank you!
  • Sw M. Apr 15, 2016
    Roof Repair or Maintenance
    Verified Review
    Quick response, efficient and professional results. Gave good advise for future needs.
  • David B. Apr 15, 2016
    Roof Repair or Maintenance
    Verified Review
    Trent showed up on time, that's a big plus to me. I told him that I know the roof needed replacing but at this time that is simply not happening so the leak needs to be stopped in the meantime. He gave me the best solution for a temporary fix and did it right then! I would definitely recommend him for roofing needs and will use him in the near future.
  • Charles K. Apr 8, 2016
    Roof Repair or Maintenance
    Verified Review
    Trent came in and did a great job in tearing off our old roof, doing repairs to the underlayment and installing the new roof. Not only was he great at communicating during the process but the invoice was also under the original estimate. I would highly recommend Ridgeline Roofing for any of your roofing needs.
  • Warren B. Mar 23, 2016
    Roof Installation or Replacement
    Verified Review
    Trent was on time, professional and knowledgeable. I would highly recommend him and his company, Ridgeline Roofing.

Q&A

What is your typical process for working with a new customer?
Customer will contact me. I will schedule an onsite estimate. Arrive at estimate ON TIME, measure the roof and look at problem areas, and how they can be addressed. Go over the estimate with the customer, explaining everything on the estimate. Also answering any questions the customer may have. NO PRESSURE to sign contracts. We want the customer to make an educated decision on choosing their roofing contractor. If chosen to do the work, a contract will be signed, and an approximate start date will be established. I will notify the customer when the materials and the drop box will be arriving. We will show up on time and start the project. (Weather permitting). The job site will be left clean at the end of the each day. When the work is completed, I will inspect the roof and do a walk around with the customer. When the customer is satisfied, I will print an invoice and collect the check.
What education and/or training do you have that relates to your work?
Certainteed shingle master applicator certified. Years of experience, all the way from when I was a child to present. (You wouldn't think you would learn that much listening to your dad when he gets home from work, but you have no choice but to soak it all in) I have worked on roughly 1,000-1,250 roofs in the last five years. There is not much that I have not seen. I've estimated roughly the same amount if not many more. I'm always looking for ways to improve things. I guess you would say I'm forward thinking. As most roofers should be. Always thinking 30 years down the road, not in the present.
Do you have a standard pricing system for your service? If so, please share the details here.
I have a program that I built. It will tell me the exact cost it will take for the project. It will give me the number of hours and the material needed. This allows me to bid spot on, and give the lowest price I can upfront.
How did you get started doing this type of work?
I learned from my dad (35 years experience roofing), at about 10-12 years old. I dabbled in other trades before going to work for the company my dad works for. I then worked my way up from laborer, to installer, to foreman, and then to an estimator. I then wanted to start my own company. So I founded Ridgeline Roofing LLC.
What types of customers have you worked with?
Almost all of our customers are homeowners or landlords.
Describe a recent project you are fond of. How long did it take?
We recently completed a roof that most roofers were not interested in doing. It was a very steep difficult roof (near vertical). We find great satisfaction in doing projects that most others aren't capable of. The customer was great to work for, and was interested in quality. We installed a 50 year shingle (malarkey legacy), and 30 pound synthetic underlayment. It took two of us about three and a half days to complete.
What advice would you give a customer looking to hire a provider in your area of work?
At the end of the day, you get what you pay for. If there is a contractor that can do your roof substantially cheaper than everyone else, chances are they are cutting corners somewhere. The type of shingles you choose slightly affect your roof life. Workmanship is what really matters, and is what you are ultimately paying for.
What questions should customers think through before talking to professionals about their project?
Homeowners association regulations for roofing. Some HOA's allow only certain roofs. Please have this paper work handy so you can give to the contractor, before they do an estimate. Make sure you have your financial situation in order. If you just want a rough estimate for budgeting, a good contractor should be able to give a close number just by looking at your project on Google maps.