Genius

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Introduction: At Exceed we are passionate about our work and making sure you are 100% satisfied. Our focus on Apple products gives us the ability to provide the best service experience versus your traditional repair shops. With our convenient on-site and remote services we are always a call a way without you wasting your valuable time. From technical support, training, to creative projects we are your friendly neighborhood team of experts ready to tackle your technology issues with effective solutions. Delivering effective and valuable solutions to our clients problems and building relationships to improve the technology that resolves around them.

Overview

Hired 6 times

6 employees

10 years in business

Payment methods

This pro accepts payments via Apple Pay, Check, and Credit card.

Featured Projects

15 photos

Reviews

Customers rated this pro highly for value, responsiveness, and professionalism.

Exceptional 5.0

13 reviews

5

100%

4

0%

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Read reviews that mention:

John C.

Jul 18, 2016

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Hired on Thumbtack

If you are looking for great service-you can't find better than Jonathan Nieves. Set up 2 new Mac Pro's at our residence. Great communicator, great tech. We couldn't be more pleased. John and Lou

Genius's reply

It was a pleasure meeting both of you and I hope you enjoy your new MacBooks. Thanks!

Apple Computer Repair

Tanya L.

Apr 20, 2016

Jonathon Nieves has been our "Computer Guy" for well over a year now. He has been kind, knowledgeable, and available at a moments notice. He has always far exceeded our expectations, and we continue to call upon his expertise with any of our technical issues. We highly recommend Jonathan to anyone needing computer/technical services..... Sincerely Tanya and Les Landrum

Judy B.

Aug 22, 2016

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Hired on Thumbtack

Jonathan did an excellent job getting our MacBook back in shape by getting rid of viruses, helping us with settings and answering all of our questions. He explained each step and completed everything in 2 hours. We highly recommend Jonathan and will use him again for help!

Genius's reply

It was great having the opportunity to help you Judy. By the way your paintings on the iPad Pro should be showcased by Apple on one of their commercials, amazing work!

Apple Computer Repair

Angela R.

Apr 20, 2016

We have used Exceed for the past few quarters for our computer monitoring. They have been extremely professional and available for our needs. We are completely satisfied with their computer monitoring and security services :)

Stephanie C.

Apr 19, 2016

Jonathan is prompt, extremely knowledgeable, and professional. He provides exactly the attentive service that we need. Thank you Jonathan!

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer a variety of services so of course pricing differs depending on our clients needs. Outside of our flat rate services for support and basic web design we offer standard hourly rates which may range from $95-$125 per hour based.
What is your typical process for working with a new customer?
Our process is based on the type of work or project our client needs. Once we have made sure we understand the requirements we provide options to effectively deliver the desired results.
What education and/or training do you have that relates to your work?
Our team of experts come from a variety of technology backgrounds from design, support and management. Expect only the best service experience.