Ryan Cloak HVAC

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Introduction: Ryan Cloak HVAC is a small, family owned company that is invested in our community. Our goal is to provide superior service to our clients at a reasonable price. Customer service is our top priority. Each of our technicians are highly trained and very knowledgeable about HVAC systems.

Overview

3 employees

10 years in business

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Reviews

Exceptional 5.0

10 reviews

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Kate T.

Apr 21, 2016

Donna S.

Apr 21, 2016

Kevin C.

Apr 22, 2016

Christina F.

Apr 22, 2016

Alison M.

Apr 21, 2016

Over the past 2 years at my office, our HVAC system has incurred multiple problems. We have called numerous technicians who "did the job", but the system would break down again within days. I recommended Ryan Cloak HVAC to the vice president of my company about 9 months ago, to which my boss agreed to have him come out. After Ryan came out and fixed the HVAC system we haven't had an issue since. The VP also hired him immediately to work on his own residence as well after he finished the work at our office. Ryan also has done work in my home, as well as family and friends of mine. He's reliable, punctual, efficient, thorough, and extremely reasonably priced. I would recommend him to everyone, which I do. His expertise in the field is beyond comprehension, you can see the pride he puts into his work. I've dealt with major companies throughout the years where you are just a number to them, but for Ryan, he works on each client as if it were his own family. I could not recommend him enough! Trust me on this when I say, he's the best in the area and you will be completely satisfied with his work.

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
$85 per hour is our standard service charge for scheduled work from 8am-5pm. $125 is our rate for Emergency calls, and after normal business hours.
What is your typical process for working with a new customer?
Typically, the first step is to explain who we are and what we do. We answer any questions a new customer may have. And then we ask our client a few questions about the scope of work they would like performed . Once that information is gathered we work up a proposal as quickly as possible, because in this business time is of the essence.
What education and/or training do you have that relates to your work?
Between 3 technicians our company boasts over 80 years experience in the field. Each of our techs have had extensive training in the HVAC field. Education is important to us as technology is ever changing. To keep our company on the cutting edge we send our techs to schooling whenever a new product is on the market.