FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is based off of the services that need done. Some services are assessed according to time as well.
- What is your typical process for working with a new customer?
The process is simple. I will need to verify you as a real person seeking assistance. I will also need to verify what location i would be meeting you or providing the services at for safety reasons. After verification, it's as simple as getting details about the given issue, providing a general idea of what solution/solutions are required and an approximate rate for the services. When my work is finished, there are also incentives for repeat customers to receive discounted rates and extra services for improved computer knowledge and user experience.
- What education and/or training do you have that relates to your work?
I am Comtia A+ certified and I am attending Kaplan University online for a degree in Information Technology/Multi-Platform Software Development.