Creative Pro's LLC

Macomb, MI

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About this pro

How does your business stand out?

An experienced professional will walk through your sprinkler system every visit, checking for leaks and trouble spots. Our sprinkler service trucks are fully stocked, and our creative pros will remain on your job site until your irrigation project is complete! Irrigation customers will receive personal courtesy calls for scheduling your spring sprinkler activation and winterization services. Office staff are available to schedule all sprinkler service requests and emergency service calls day or night. We are experienced and fully insured!

What do you enjoy about the work you do?

We understand that everyone has a budget and our team strives to meet your needs within that budget, saving you time, water and money! When you call Creative Pros, you will receive quality materials and guaranteed craftsmanship. We take pride in what we do, and we stand behind our work 100 percent with our satisfaction guarantee. Though the manufacturers’ equipment may not last forever, our service is guaranteed.

Location

Macomb, MI 48044

Times hired on Thumbtack

65

Reviews

34 Reviews
  • Thumbtack Customer Aug 22, 2017
    The work quality was good, but professionalism needs a little work. But I was glad to get my sprinkler system running properly. I think I would use them again, because the price was somewhat reasonable.
    Edward C. Aug 31, 2017

    Thank you for sharing your experience. We apologize if our pros did anything unprofessional. We are always looking for ways to improve our service and would love to speak with you about your experience. Contact our office any time!

  • Thumbtack Customer Aug 11, 2017
    Jim was very professional and thorough with replacing lawn sprinkler head and adjusting all zones.
    Edward C. Aug 31, 2017

    Thank you for your feedback! We appreciate it!

  • Mark L. Aug 3, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    The crew showed up almost a half hour early and I wasn't home yet. This caused some confusion as I hadn't told my son (who was home) that they were coming. However, as soon as I got there, they went straight to work and had everything repaired in about 25 minutes. They were professional and pleasant to work with, and I will probably call them in the future.
    Edward C. Aug 4, 2017

    Thank you so much for sharing your feedback! We are sorry for any confusion caused by the technicians arriving early. Feel free to contact our office anytime!

  • Taran D. Aug 3, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Jim arrived early, knew his stuff, was fast in troubleshooting & resolving the issue, value was good. Highly recommend!
    Edward C. Aug 4, 2017

    Thank you for sharing your experience! We really appreciate it!

  • Michael S. Jul 27, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    They came on time. They spent the time to understand my system, and explain (as well as show) to me the problems, my alternatives, and then fixed everything. I would definitely recommend them.
    Edward C. Aug 2, 2017

    Thank you so much for your feedback! We look forward to working with you in the future.

  • Kurt B. Jul 24, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Crew arrived on time, repaired five zones taken out in a stump removal project, and finished all work quickly. Great job!
    Edward C. Jul 26, 2017

    Thank you for your feedback! We appreciate it!

  • Tanisha M. Jul 20, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    I am beyond pleased with he service I received from this company! They arrived early and were very patient, understanding, and professional. They were knowledgeable about their products and services. The appointment coordinator was extremely responsive when scheduling my appointment. I highly recommend this company!
    Edward C. Jul 21, 2017

    Thank you for sharing your feedback! We appreciate it very much. We will be in touch in the fall, but if you need anything before then, feel free to call!

  • Donna N. Jul 19, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    If I could give Jim n' company 10 stars instead of five I would! Jim was very knowledgeable about my specific sprinkler system. He was able to fix it and get it up n' running in no time. Truly a nice guy who has a passion for the work he does. It was a pleasure to have met him and would definitely recommend him to my neighbors, family and friends. Thanks Jim!!
    Edward C. Jul 21, 2017

    Thank you so much for sharing your experience with us! We truly appreciate your kind words!

  • Yvette B. Jul 10, 2017
    Sprinkler and Irrigation System Installation
    Verified Review
    Very prompt professional quality service.
    Edward C. Jul 10, 2017

    Thank you for sharing your feedback! We appreciate it very much!

  • Mariano A. Jun 23, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    I was looking for a lawn irrigation specialist and found him with Creative Pro. Jim has a no-nonsense approach to his work. He is thorough and knowledgeable. I have noted your contact info and I consider Creative Pro to be my sprinkler company from this point forward. Mariano A Shelby Township
    Edward C. Jun 24, 2017

    Thank you so much for sharing your feedback, we appreciate it very much! We will be in touch in the fall and if you need anything before then please do call!

  • Bevan L. Jun 20, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Great Job.
    Edward C. Jul 14, 2017

    Thank you for your feedback! We appreciate it very much!

  • Tom P. May 11, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    The serviceman arrived quickly, worked quickly and effectively, and the price was good.
    Edward C. May 12, 2017

    Thank you for feedback! We appreciate it very much!

  • Lalibra D. May 5, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Great customer service
    Edward C. May 7, 2017

    It was a pleasure! Thank you for your feedback, we truly appreciate it!

  • Cindy C. May 1, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Great Job!
    I have to say that Creative Pro was just that very professional and took the time to explain what and why they were doing what they did. Great experience and would not hesitate to use them again.
    Edward C. May 1, 2017

    Thank you so much for your feedback! We appreciate it very much!

  • Barbara C. Nov 9, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Great service, great price
    Cindy could not be more friendly and helpful. She set up the appointment quickly and they came to winterize my sprinklers in no time. They were professional and very reasonably priced.
    Edward C. Nov 14, 2016

    Thank you! We appreciate your feedback!

  • Mohammad A. Oct 31, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    They did a good job. Right on time
    Edward C. Nov 3, 2016

    Thank you for sharing your experience! We appreciate it!

  • Gail B. Aug 9, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    They did a great job. They showed up on time and completed the work. I would hire them again.
    Edward C. Aug 10, 2016

    Thank you for the feedback! We appreciate it!

  • Zw G. Jul 29, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    These guys are amazing. They are professional and did a nice job. Moreover, they are honest with the price and try to save you money. For example, one of the underground wiring was damaged in my case. They found a way to resolve the problem without additional charge, which saved me at least $100. Their final price was only about 50% of the quotation given by another company. In all, I like these guys and will use them again if I have any problem with my sprinkler.
    Edward C. Aug 1, 2016

    We appreciate you taking the time to share your experience! Thank you!

  • Jo M. Jul 16, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    On time. Very thorough.
    Edward C. Jul 17, 2016

    Thank you for sharing your experience! We appreciate it!

  • Matt S. Jul 12, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Creative Pro's called me back the same day and everyone was friendly and professional. They resolved my issues within hours. I will use them again for sure.
    Edward C. Jul 12, 2016

    Thank you! We appreciate your feedback!

  • Terri M. Jul 11, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    We were very satisfied with the work that was done by Edward and partner. He was very friendly and knowledgeable, explained everything in detail that was wrong with our sprinkler problem, explained what he was going to do first before proceeding and also took the time to do additional things upon our request. Our sprinkler system seems to be working well so far! Thank you so much for a great job, well done!
    Edward C. Jul 12, 2016

    Thank you for sharing your experience! We appreciate it!

  • Bryan F. Jul 1, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Edward C. Jul 5, 2016

    Thank you for your feedback! We appreciate it!

  • Andrew M. Jun 25, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Edward C. Jul 5, 2016

    Thank you for your feedback! We appreciate it!

  • Amir R. Jun 24, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    I purchased a new home and had no clue about the sprinkler system. I need a few lines dug up and relocated. They were able to relocate a couple of my sprinkler heads with minor digging and left everything the way it was when they got there(no mess). They went through each zone with me and explained how to turn it off if need be. For a first time experience in this field for me personally the creative pros made it easy and simple to understand. They came on time and I would definitely recommend them. With the amount of work I had them do I was shocked with how low the cost was.
    Edward C. Jun 25, 2016

    Thank you for sharing your experience! We appreciate it!

  • Raghu A. Jun 24, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Right on time and efficient work
    Edward C. Jun 25, 2016

    Thank you! We appreciate your feedback!

  • Lunjin L. Jun 21, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Edward C. Jun 21, 2016

    Thank you! We appreciate your feedback!

  • Annette D. Jun 19, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    They showed up on time, turned on the sprinklers, fixes the broken ones. They were great!
    Edward C. Jun 20, 2016

    Thank you for sharing your feedback! We really appreciate it!

  • Laura C. Jun 7, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    It was very clear that they were in a rush. The piping that was replaced was put in crooked. I paid $60 for the Febco backflow piece, but he didn't have a cap and told me to just buy one online. So I paid double what the part would cost online and only received a portion of what I needed. The areas that had grass removed were replaced poorly. There was dirt clumps all over the lawn and it wasn't level at all. Overall, the job was done very sloppily. I would never recommend this company to anyone and I would never use them again. It was a horrible experience.
    Edward C. Jun 8, 2016

    Hi Laura, Thanks for your feedback. We are always looking for ways to improve our service and welcome the opportunity to discuss your concerns with you. We never want anyone to feel as though our team is "in a rush" or that they paid for something and didn't receive exactly what was promised. We pride ourselves on customer satisfaction and are very sorry to hear that your experience went so badly and I encourage you to reach out to our office. To respond briefly to your concerns I will say this: 1. Our pros were on time to a scheduled appointment at your residence to which you arrived late. The technician inspected your PVB and found that it had not been properly winterized and required a repair kit to begin with. After explaining this to you and giving you the price to complete the repair $60.00 which included the part and labor to install, you agreed to have the repair done. 2. Yes you can purchase cheaper versions of parts online and pay for delivery to your home and install them yourself. Many people do choose that option to stay within their budget. The $60 you paid for the Febco repair kit includes the delivery, warranty and installation of the entire item, not only a part of it as you claim. The "cap" you discuss is not included with the repair kit. Since the "cap" is of no functional value we do not supply the "cap" unless you purchase a new PBV unit which would cost hundreds of dollars. The suggestion made to purchase one online, was due to the fact that we do not carry/purchase only the "cap" and had no way to supply you with one. 3. The crooked pipe you refer to is an existing pipe that our pros replaced a valve on. The repair that was done would not have made the pipe "crooked" in any way. 4. Although our pros work diligently to leave yards looking their best after repair, we can only do so much. Unfortunately after years of neglecting a lawn the grass fails to root. When this happens the grass falls apart when it's disturbed. It will eventually come back and we do apologize that it looks in disarray in the meantime. 5. You indicate that our team was "in a rush" during your appointment. Thankfully, many years of experience allow our pros to work diligently at an efficient pace to keep a busy schedule of appointments. Many of which like yours were booked weeks in advance. During your scheduled appointment you arrived late to our waiting pros, they spent time with you going over various options for repairing your troubled system, completed the agreed upon repairs and walked you through the system to show you the system working before receiving payment and leaving to carry on with their schedule. 6. Finally as for the quality of our work, we stand behind what we do and guarantee our work. Thank you for taking the time to leave us this feedback and we welcome the opportunity to speak with you further.

  • Alyscia K. Jun 2, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    On time, very professional. You can't go wrong with these guys.
    Edward C. Jun 3, 2016

    Thank you for leaving your feedback! We appreciate it!

  • Akula H. Jun 1, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Came on time and did sprinklers work as expected
    Edward C. Jun 3, 2016

    Thank you for sharing your feedback! We appreciate it!

  • Andrea K. May 31, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Creative Pro identified the problem (zone not engaging) and fix it promptly. They look at/adjusted each sprinkler head, ensuring proper coverage. A couple of heads required replacing, which was done very efficiently. I highly recommend this company!
    Edward C. May 31, 2016

    Thank you for your feedback! We appreciate it!

  • Catherine X. May 28, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Very helpful and honest. My system required a lot of maintenance. They discussed several options with me and completely explained what needed to be done.
    Edward C. May 31, 2016

    Thank you for your feedback! We appreciate it!

  • Tony M. May 1, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Very informative and would not let me over pay for things they didn't think I needed. Great overall experience.
    Edward C. May 31, 2016

    Thank you for your feedback! We really appreciate it!

  • Wendy L. Mar 12, 2016
    Edward C. May 31, 2016

    Thank you! We appreciate your feedback

Q&A

What education and/or training do you have that relates to your work?
From our front office to the field our team of creative pros have over 30 years of experience!
What types of customers have you worked with?
We work with everyone! From large businesses and multi-unit properties to private homeowners. Our service fits everyone's budget!