FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Standard service call pricing is $79 and for thumbtac its $69. Part repairs / replacement and equipment replacement is at flat rate pricing based on efficiency, comfort and tonnage. After diagnosis of airconditioning or heating problems there will be an oral and written estimate of work to be performed.
- What is your typical process for working with a new customer?
Introduction to our company followed by questions to customer regarding history of air conditioning concerns, problems and how we can better their current condition with repairs or even installation of new equipment.
- What education and/or training do you have that relates to your work?
25 yrs in the HVAC business Universal certification in refrigerant Certifications in all brands of equipment