FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We can do flat rate pricing or by the hour pricing. We determine this based on the need of our customer.
- What is your typical process for working with a new customer?
Find out their needs and take into consideration their budget parameters. Draw up plans that will fit into their budgetary needs and find proactive solutions to resolve the problem. Then execute once we are given the 'go ahead.'
- What education and/or training do you have that relates to your work?
5 year apprenticeship. 25 years experience. 4th generation plumber in my family. Certifications ... Kentucky Journeyman, Indiana Journeyman, Cincinnati Journeyman, Ohio Backflow License, Norwood Journeyman, Canadian Red Seal License, Medical Gas, 30 hour OSHA, Ohio Plumbing Contractors License.