FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Not all projects are the same in my line of work, for the most part, I need to see the work that's needed to be done. Phone quotes can sometimes be given over the phone with a 50/50 chance that price would change once the job has been properly evaluated. I'm a fully licensed and insured plumbing contractor, I don't charge for estimates or trip fees unless the site is outside Austin city limits.
- What is your typical process for working with a new customer?
Introduction of my services, availability, payment options and scheduling.
- What education and/or training do you have that relates to your work?
Certified master plumber.