Current Top Pro
Hired 28 times
1 year in business
(Pacific Time Zone)
8:00 a.m. to 8:00 p.m.
Credit card, Cash, Paypal
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
He did every thing he said he would do. He explained how my system was set up and fixed the mistakes that the former company made in setting up the alarm system. Also very personable which made the process enjoyable.Dec 30, 2018VerifiedTrue North Security, LLC's reply
Thank you Peter and CherylAnn! Please let me know if you have any difficulties.
We hired True North to install outdoor security cameras. From the time we put a request on Thumbtack to when the job was complete was less than a week!! They did an AMAZING job! They installed 4 exterior cameras and 2 interior ones. Not only did they install them but they set the system up, helped my husband and myself to download the apps and showed us how to work everything too. Then, after a few days, they contacted us and asked if we had any questions and if we were happy with our system. I would hire them again AND recommend them to anyone wanting outdoor cameras. Thank you guys for installing a little piece of mind for us!!!Nov 15, 2018VerifiedTrue North Security, LLC's reply
Thank you so much for your positive words! Please contact us if you have any questions in the future or if you know of anyone else we can help protect!
Don did a great job, very clean wiring, hard worker with great customer service!Sep 21, 2018VerifiedTrue North Security, LLC's reply
Much appreciated Ted! It was a pleasure to work for you.
True North was easy to work with, they did a good clean install and were very careful to assure everything was right Don the installer was help ang good about answering questionsAug 30, 2018VerifiedTrue North Security, LLC's reply
Thanks a bunch John. You were a pleasure to work for.
We highly recommend True North Security, LLC. We had the pleasure of working with Don and Adam at the Marysville Food Bank for an Eagle Scout Project. They were very skilled and knowledgeable, and took the time to teach/enable a Boy Scout to learn some new skills. Thank you for such a positive experience. Glad to have you in the Marysville Community. ~The Ustaris Family (Rob, Grace, RJ)Jun 1, 2018VerifiedTrue North Security, LLC's reply
Thanks RJ, Grace and Rob. It was a pleasure to work with you and we are glad we could help!
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- What should the customer know about your pricing (e.g., discounts, fees)?Every customer's needs are unique so we quote systems based upon their inherent complexities or simplicities. Camera systems can range from labor only to elaborate biometric, wifi transmitted, custom database and analytic solutions. Home and business alarm and automation packages run from no cost (with monitoring charges) to thousands of dollars, depending upon the complexity and customer's desires. We offer military and senior citizen discounts. Please mention this at the time of meeting with our consultant.
- What is your typical process for working with a new customer?We perform a security needs analysis and speak to each customer about their habits, lifestyle and/or business and tailor a security and automation package to fit their specific needs.
- What education and/or training do you have that relates to your work?We have over 20+ years of industry specific experience and thousands of happy customers. Practical, hands-on, day-to-day experience trumps class time and "theory work". We do, however, attend all industry events and training sessions to stay abreast of industry trends and equipment offeriengs.