Phoenix Pest Control

Maryville, TN

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About this pro

How does your service stand out?

We hold the safety of your family and pets as a top priority. The services we provide maintain control while adhering to all laws. If you have a unique pest problem or a difficult financial situation we can customize a plan just for you.

What do you enjoy about the work you do?

We love to see our customers proudly exclaim they are bug free after a treatment. That's why we continue to do this year after year.

Location

Maryville, TN 37804

Background check

Complete

Years in business

2

Number of employees

2

Times hired on Thumbtack

46

Reviews

27 Reviews
  • Thumbtack Customer Jul 15, 2017
    They came out quickly and were reasonably priced, but failed to give information about being a required quarterly service when asked. Merely stopped responding.
  • Donna H. Jun 29, 2017
    Pest Control Services
    Verified Review
    I was very pleased with my service. Very knowledgeable and on time. Very much appreciated!
    Aaron V. Jun 29, 2017

    We appreciate you Donna for being a Phoenix. Thank you.

  • Bill M. Jun 22, 2017
    Rodent and Animal Removal
    Verified Review
    Great work at an affordable price.
    Aaron V. Jun 29, 2017

    Thank you for your review. If you need anything else just let me know.

  • Tiffany N. Jun 16, 2017
    Pest Control Services
    Verified Review
    Very knowledgeable about pest control, even more so than their big chain company competitors. The technician was very thorough in his initial examination and began pesticide application the same day. Unlike other companies I have done business with, Phoenix Pest Control actually contacted me a few weeks after their first visit to make sure I was satisfied with the results.
    Aaron V. Jun 29, 2017

    It is our pleasure Tiffany. Thank you.

  • Suzie B. Jun 12, 2017
    Pest Control Services
    Verified Review
    Very professional.
    Aaron V. Jun 29, 2017

    Thank you for being a Phoenix.

  • Suzan C. Jun 12, 2017
    Called Ace, Phoenix , he showed up, thanked us for calling him, said he wanted to earn our business for Life, went and looked, Crawled around under the house, went up in the crawl space over the garage, sprayed some stuff, said it will be fine just want to put some Bug boxes down and a mouse box outside.. Wow have not even seen a Bug since.. He comes about every 3 months, checks things, leaves no messes, always on time.. Impressed with his Company.. and him..:)
    Aaron V. Jun 29, 2017

    Thank you for the review Suzan.

  • Abby R. May 2, 2017
    Pest Control Services
    Verified Review
    Never showed up to scheduled appointment time.
    Aaron V. May 4, 2017

    I am sorry for any confusion. We do not have record of any appointment. We are waiting on your email so we can send you the estimate for your review before allowing us to service. please call me so I can fix this. (865) 455-8671 or aaronv@phoenixpestcontroltn.com

  • Heather R. Apr 30, 2017
    Pest Control Services
    Verified Review
    Thanks
    Aaron V. May 3, 2017

    You are welcome. If you need anything just let me know.

  • Kimberly M. Apr 21, 2017
    I love Phoenix
    Excellent service, reasonable prices and very informative.
    Aaron V. Apr 21, 2017

    Thank you for the kind words.

  • Richard D. Apr 20, 2017
    Hell of a guy
    So far the service is great hes always on time does what hes says hes gonna and gives me a report eveey visit. This guy is awesome and good at his job.and very cost efficient.
    Aaron V. Apr 21, 2017

    Thank you for the review.

  • Leslie N. Dec 22, 2016
    Pest Control Services
    Verified Review
    Disappointing service
    Came and estimated the job, was supposed to come back and never showed up, never called and I left a message to see if they were still coming. Now I am back to square 1 and calling another company when I just opened a restaurant and needed this service. Very shocked as to what happened.
    Aaron V. Dec 22, 2016

    We left several messgaes on your cell and called multiple times to the landline and never heard back. Please call Jason 865-963-8867, Aaron 865-455-8571, or email aaronv@phoenixpestcontroltn.com to make sure we have the correct phone numbers and we will make this right.

  • Stephen E. Nov 27, 2016
    Bed Bug Extermination
    Verified Review
    True professional.
    Exactly the service I expected and more. He was extremely informative and displayed a level of understanding and discretion that we truly appreciated.
    Aaron V. Dec 12, 2016

    Thank you Sir and Semper Fi.

  • Steven M. Sep 2, 2016
    Pest Control Services
    Verified Review
    Pest control
    Aaron was prompt and very professional and also personable. Went very in depth of what he could do for us and gave 3-4 options. We hired him on the spot!He went right to work without having to schedule a time for him to come back. Done in about an hour. Highly recommend.
    Aaron V. Sep 2, 2016

    Thank you for the review. Glad I could help.

  • Anita C. Sep 1, 2016
    Bed Bug Extermination
    Verified Review
    Service at my home
    Very professional, answers all questions, makes sure I understand my part in the process.
    Aaron V. Sep 2, 2016

    Thank you for the review. Glad we could help.

  • Deborah M. Jun 10, 2016
    Pest Control Services
    Verified Review
    Very friendly and knowledgeable. Was pleased with their service
    Aaron V. Aug 29, 2016

    Thank you for the review. Let us know if you need anything.

  • Matthew D. Jun 2, 2016
    Pest Control Services
    Verified Review
    Prompt service, and good communication. -- would recommend to friends and family.
    Aaron V. Aug 29, 2016

    Thank you for the review. Let us know if you need anything.

  • Diana O. Jun 1, 2016
    Pest Control Services
    Verified Review
    I was very impressed with the job our pest controller did at our home. I'm hoping everything stays good and well and I'm pleased that we can call back if need be. Great job so far!
    Aaron V. Aug 29, 2016

    Thank you for the review. Let us know if you need anything.

  • Ora K. Mar 22, 2016
    Pest Control Services
    Verified Review
    Satisfied with work done.
    Aaron V. Aug 29, 2016

    Thank you for the review. Let us know if you need anything.

  • Rebecca P. Mar 21, 2016
    Pest Control Services
    Verified Review
    Quick, professional service. Very knowledgeable.
    Aaron V. Aug 29, 2016

    Thank you for the review. Let us know if you need anything.

  • Jim G. Oct 26, 2015
    Pest Control Services
    Verified Review
    very professional and down to earth too, happy with service and product, very thorough.
    Aaron V. Aug 29, 2016

    Thank you for the review Jim. Let us know if you need anything.

  • Daniel T. Oct 3, 2015
    These guys are simply awsome that's all I can say.
    Aaron V. May 4, 2017

    Back at your sir. Thank you for the review.

  • Augie M. Oct 2, 2015
    We enjoy dealing with Aaron who is friendly, professional and very knowledgable. Not like some other services that just send an employee to spray pesticides around your home who doesn't really care or even know what they're doing. Phoenix service people are very sharp, and knowledgable about the service they provide and they really care that they're getting the job done.
  • Tammy P. Oct 2, 2015
    Aaron is wonderful, unlike the last company we used. He calls to remind us its time for our quarterly service and to see if we are having any sort of trouble.
  • Zac S. Sep 28, 2015
    Easy, saved me money and they do what they say!!
  • Ashlee D. Sep 27, 2015
    I've had an amazing experience with Aaron an his crew w/ Phoenix pest control. Thanks to these guys I haven't had an issue with rodents since they came to my reacue. They are completely dedicated to providing the best service within a timely manner.
  • Aaron L. Sep 26, 2015
    The guys at Phoenix Pest Control are amazing. They started out with a huge infestation problem in my home, to the point that the floor moved when you walked into certain rooms, and in just 3 short weeks, I was already seeing incredible results. At the 6 week point of service, I was seeing so few bugs, I thought I had moved to a new home. Now 3 months later I am bug free. Their flexible schedules and payment plans work around you and your schedule and are very affordable no matter what your financial status. No matter what problem you have, big or small, they'll get it taken care of. As them about their mosquito treatment program too! Give em a call, you won't be disappointed.
  • Mark C. Sep 24, 2015
    Knowledgeable and reliable. Works with customer to achieve best results. Ant and mosquito treatment.

Q&A

What is your typical process for working with a new customer?
Phoenix starts with a free diagnostic inspection allowing us to customize a treatment package just for you. The initial service is usually more intense to get you the best results as quick as possible. After that we schedule regular maintenance services to ensure you never have the problem again. Prevention is key.
What education and/or training do you have that relates to your work?
Aaron V : Owner, Associate Certified Entomologist, Licensed in General Pest and Rodent Control, Certified in Structural pest and Lawn pest, AIB Certified, BedBug Free trained, 15 years experience, USMC veteran Jason S: Owner, Certified in Structural pest control by the TN Department of Agriculture, AIB Certified, 10 years experience, USMC veteran
Do you have a standard pricing system for your service? If so, please share the details here.
Our pricing is not cookie-cutter. It is customized to what you need and your budget.
How did you get started doing this type of work?
We have worked for several companies in the past. Some were good, some where bad. Your service quality comes down to the technician performing the service. We have seen the good, the bad, and the ugly and started Phoenix Pest Control to do this the way it should be done. Everyone says that their customer service is the best. How do you know? Reviews and word of mouth are the best avenue. Check out or reviews on thumbtack.com and on our facebook page phoenixpestcontroltn ..done right
What types of customers have you worked with?
Phoenix has 25+ years combined experience with everything from small single family homes to national commercial accounts and everything in between.
What advice would you give a customer looking to hire a provider in your area of work?
Most pest control companies do the same thing. Some charge more and some charge less. We strive to charge you a fair price only for what you need and nothing else.
What questions should customers think through before talking to professionals about their project?
If you need to call your pest control company, who will you be talking to? At Phoenix you contact the owners who performs your service. We are your hometown service provider with no corporate silliness.