Middleton Heating & Air, inc.
About this pro
Provided a very reasonable estimate; came on time, performed work. Great experience!Mar 24, 2018Verified
They were extremely responsive and had a tech out the same day. He fixed our heat pump and was very courteous and professional. My only complaint is that their diagnostic fee was $89 vs the $75 that most of the other companies in the area seem to charge.Mar 6, 2018Verified
Excellent response time and straightforward resolutions to our project. Cost-minded and very helpfulJan 11, 2018
Showed up on time and completed the work quickly. Highly recommend working with this company.Nov 28, 2017Verified
Dan Middleton was prompt, very professional, and even had some good news regarding the AC situation. He answered my many questions patiently and thoroughly, and showed me several different options for meeting our needs. The work has not been completed yet, but I expect that it will be done in the same manner.Jun 23, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?We do have standard pricing. We treat everyone equally and try very hard to fit everyone's budget.
- What is your typical process for working with a new customer?We want the customer to feel comfortable when explaining the nature of their issue or desire. We understand that repairs or replacements can make them uncomfortable from several areas......cost....trust....safety......reliable information. It can be nerve racking.
- What education and/or training do you have that relates to your work?All of our guys are TCS trained by Trane. We are required to maintain regular registered training from the best instructors in the industry. Our owner grew up in the area and is a Bridgewater College dual major graduate.