Medford, MA

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About this pro

How does your service stand out?

It’s hard to get your wardrobe where you want it to be. You may end up frustrated or, even worse, with low self-esteem. Our service is specifically designed to help you avoid negativity now and in the future. We do this by rolling everything you need into one session that gets you started, keeps you going, and stops you from having to enter a store unless you want to. To get you started, all sessions include: *Professional SwapIt Stylist *In-home appointment on your schedule *SwapIt workbook to steer your style journey *Alteration pinning by stylist *SwapIt items (pieces that no longer work for you) removed from your home *New-to-you clothing To keep you going, the session follow-up includes: *A month of free style text support *A personalized shopping cheat sheet *A Lookbook *A SwapIt Swap Party for you and your friends Our unique approach helps you stay out of stores so that you won’t spend more money. During our sessions, stylists help clients pick pieces from their wardrobe that no longer work for them. Those pieces are then added to our inventory. Our stylists use that inventory to hand-select pieces that work for you and bring them right to your session. We offer this new-to-you clothing to replace or fill holes in your wardrobe. For each item you give to SwapIt, you get an item. No horrible store fitting rooms, and no second appointment needed. 3 hours and done.

What do you enjoy about the work you do?

Helping people feel and look amazing. Our stylists enjoy listening to people talk about their thoughts and feelings on their wardrobe and seeing their lightbulb moments. We love to find new life in clothing already in a customer’s closet, bringing a renewed sense of the client’s confidence that they can choose great pieces. There is nothing better than seeing the growing smiles in the mirrors as we create more and more perfect looks. And we never forget that while each woman is rediscovering her style confidence, we are keeping clothing out of landfills, making us a counter movement to fast fashion.
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Medford, MA 02155

Years in business


Number of employees


Times hired on Thumbtack



8 Reviews
  • Audra C. Aug 10, 2017
    Wardrobe Consulting
    Verified Review
  • Melanie R. Jun 11, 2017
    This service is INVALUABLE and worth every penny. Swap It came right to my home, armed with stylists, wardrobe essentials, trendsetting know-how, and a super fun approach to updating my personal look and style. I filled out a quick survey beforehand, detailing my clothing preferences and dressing habits. Once Stefanie and her crew arrived, they had hand-picked pieces that fit my lifestyle, throwing in a few choice pieces to get me to try new looks. Sara, master stylist, paired my own clothing with new items, adding in accessories like my scarves, earrings and shoes, to create gorgeous and easy-to-wear outfits for my everyday. They also went through my wardrobe without any judgment, helping me commit to what I really like to wear and toss those items that no longer interested or suited my tastes. In the end I wound up with over 20 outfits in a "look book" album that completely takes the guesswork out of my morning routine. And as a mom and a business owner, that's amazing. Thank you Stefanie, Sara & the whole Swap It crew!
    Stefanie J. Jun 12, 2017

    You look amazing!

  • Brian C. Jun 8, 2017
    I purchased a "take back your wardrobe" session for my wife for mother's day. This was a risky at bat for me; still I decided to swing for the fences on the first pitch, blind. When I told her about the gift on mother's day, my wife was skeptical, to put it lightly. Anyway, the day came I took the kids out for the afternoon and when we came back my wife could not have been more impressed...about EVERYTHING. Home run for this guy. Literally the whole process, up and down, in and out, was a success. Listen, I don't know about the fashion of it. But I do know that we don't have unlimited monies to spend on clothes every season. Lately my wife has been "hinting" that she has "so many things she needs to buy"...its like she "needs a whole new wardrobe". And then I look at the overloaded closet and I'm absolutely baffled by the claim. Enter the girls from SwapIt. They did their job, and now my wife feels she has just discovered a whole new wardrobe among the clothes she already had...so worth the price! And most importantly my wife felt really cared for that day, like totally catered to, and now she is empowered with a new confidence in her own style. Thanks Stefanie
    Stefanie J. Jun 12, 2017

    Incredibly glad we could help you score points with your wife. She was wonderful to work with!

  • Emily G. Apr 10, 2017
    Absolute Necessity
    SwapIt was an unexpected necessity in my life. I had a wonderful and enlightening experience. I feel more organized, better prepared for to start the day and less concerned with my wardrobe. I went into the appointment apprehensive and skeptical. I walked away feeling optimistic and excited. The stylist was professional and the entire process is well thought out and organized.
    Stefanie J. Jun 12, 2017

    Really happy that we could help make your morning routine a bit easier!

  • Kristen E. Feb 23, 2017
    A great way to refresh your wardrobe!
    I've been desperately needing a wardrobe cleanout for ages and so I jumped at the chance to work with Sara and Stephanie, who were not looking to take me shopping for MORE clothes, but rather work with what I had! It was a really comfortable and fun experience, and I was able to edit down my wardrobe (a huge goal of mine) with an eye towards strategically filling in what else I need. They focused really well on my specific needs and on reworking pieces I already had to meet them, while also helping me let go of a few things that just weren't working for me. If you need a reset, refresh or new perspective, I highly recommend SwapIt!
    Stefanie J. Jun 12, 2017

    Thank you for recommending us! So glad we could help you spend some time on you and hit your wardrobe goals.

  • Felicia J. Dec 23, 2016
    Great Experience
    I went through SwapIt's Clean Out Your Closet and Dress for Success packages. This was an awesome experience! I loved having someone neutral tell me in all honesty whether or not something looked good on me or not. It was also great to have some extra space in my closet once I did the first session. The second session was so helpful-- it made me realize that I had so many fun outfits in my own closet, and I got compliments on every outfit I've worn so far!
    Stefanie J. Jun 12, 2017

    Your clothing really represents who you are, I'm glad we could help you (and all the compliment givers) see that!

  • Sheryl G. Dec 20, 2016
    The new me
    I just retired and I needed to change my style now that I don't go to an office anymore. The new-to-you pieces they brought were a perfect fit for me and my new life style.
    Stefanie J. Jun 12, 2017

    Thanks for including us in your transition into retirement and your new style requirements.

  • Emily H. Nov 28, 2016
    A seasonal must-do!
    I worked with them on a closet cleanout and it made a world of difference in my closet. I purged the items I don't like, or need, or don't look good in (or don't fit!), all while having confident stylists share their constructive feedback on my wardrobe. They were thorough in working through my goals and wardrobe needs based on my lifestyle. I highly recommend it!
    Stefanie J. Jun 12, 2017

    You have such busy days with two kids and a business your outfits really need to work for you, glad we could help make that happen.


What should the customer know about your pricing (e.g., discounts, fees)?
We do have a standard pricing system. Please visit our website and click on "session options" to learn more.
What is your typical process for working with a new customer?
We get them excited and ready for the big style session! Customers are given the tools to start organizing and prioritizing. We have new clients fill out a questionnaire on their size and style. We invite them to join us on Facebook or Instagram to see what we do and to get ideas for what they like. We send them questions to think about and depending on the session type, even a little homework. Then finally it’s session day! The stylist and client enjoy three purposeful hours of style filled excitement. After the session, clients receive their Lookbook, personalized shopping tip sheet, a month of style by text, and much more follow-up advice.
What education and/or training do you have that relates to your work?
Sara Baker is the Chief Executive SwapIt Stylist. Fashion has always been her passion. Since she was always the go-to friend for closet clean-outs and wardrobe advice, she turned it into a career. She wants everyone to feel that getting dressed is not a chore but rather an opportunity to explore and create. Sara graduated from Johnson & Wales University in 2014 with a Bachelor’s degree in Fashion Merchandising and Retail Marketing. She has held several retail positions including at Ann Taylor’s The Loft, strongly focusing on styling clients and visual merchandising as a full time visual and sales lead. She worked at Rue La La, helping their production team over the holidays. Now she is an assistant to a buyer at TJ Maxx Corporate. Her style is a personal mix of old meets new, girly, quirky, and sophisticated. She loves to push our clients out of their comfort zone and find a happy balance between what our customers are comfortable in and what shows off their personalities.
How did you get started doing this type of work?
Like so many other people, I used to waste time and energy getting dressed. My closet was crammed with clothes that I never wore. Over and over again, I would try them on to see if maybe this would be the day I liked them, but every time, they ended up on the floor. In desperation, I would finally throw on the outfit of least resistance and run out the door. Whether you like it or not, what you wear is a piece of who you are and how people see you. It's important. I looked around and tried a few things, but nothing worked for me. So I created a service that I would want and hoped other people would want it too. The first step was to answer my ever-present big question: how do I know this is going work? We all want a personal stylist -- how luxurious does that sound? But do we want to spend the money when we don’t know the results? When we really think about it, do we want someone in our closet telling us what to wear? The answer is yes! But there needs to be a process - a proven method with clear steps, goals and plenty of chances to speak up along the way if redirection is needed. So that is how I started, I built something for me that has a clear process that we walk women through so they reach their wardrobe goals.
What types of customers have you worked with?
We work with all types of women, from the woman who says, “I only wear black,” to the woman who only wears her one favorite sweater, to the woman with the overflowing closet who hasn’t seen half the stuff in a year, to the woman with the empty closet who we can’t figure out what she puts on every day. We have worked with new moms to retirees to everything in between. Whether you’re a woman who is new to the workforce, a woman that is returning to work after years of being a stay-at-home mom, a woman who is an entrepreneur and in the spotlight, or a woman who does public speaking and is literally in the spotlight, our service is for you.
What questions should customers think through before talking to professionals about their project?
*Does the stylist have a real process so you don't waste time or focus on areas that are not important to you? *Are they willing to let you dress as you would like and not make you a slave to the trends and traditional style rules? *What is the typical budget needed to go shopping? (Is it within your budget?) *Can they help you create outfits that are easy for you to wear? *Are they going to help you have fun and feel relaxed?