FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
A service call runs $79 and is waived if a part replacement repair is performed or if a replacement estimate is accepted. Estimates for replacement equipment scheduled with an estimator are done at no charge.
- What is your typical process for working with a new customer?
We try to ask questions while we are booking their call so we can assign a technician tailored to their specific problem. Most new customers are booked for same day service.
- What education and/or training do you have that relates to your work?
Our Technicians and Installers are licensed, bonded and insured. HVAC Training, Continued Education and Refrigerant licenses are required.