What should the customer know about your pricing (e.g., discounts, fees)?
$85.00 unlimited attempts. Discounts for law offices and CalsPro colleagues available.
What is your typical process for working with a new customer?
Scan/email documents for service to ebruihl.com. Receive invitation to "collaborate", meaning we invite you to receive frequent updates on every activity. You will receive a digitally signed Judicial Council Proof of Service by email and also be sent USPS originally signed Proof of Service. Paypal.com accepts all major credit cards and fees are prepaid. We also accept cash with receipts emailed to you for your records.
What education and/or training do you have that relates to your work?
University of San Francisco Certified Paralegal. 30+ years experienced with judiciary
How did you get started doing this type of work?
What types of customers have you worked with?
Attorneys, landlords, real estate agents, insurance and construction companies, private individuals
Describe a recent project you are fond of. How long did it take?
Police department personnel - same day service. San Quentin Prison, after security clearance, same-day service with appointment. Hard-to-reach because of hilly terrain and/or avoidance, caught on off-hours.
What advice would you give a customer looking to hire a provider in your area of work?
Always get a provider close to and familiar with the territory.
What questions should customers think through before talking to professionals about their project?
How many attempts is the provider willing to accomplish service? Is the provider willing to go to different addresses in the case of a "moving target"? Is the provider willing to stake-out and do surveillance?