FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I will not be be beaten by a competitors price. If you have a written quote lower than mine, I'll match it and take off an additional 10%. Also, I offer 10% military discount. All work also comes with a 60-day warranty.
- What is your typical process for working with a new customer?
I like to fully understand a customers needs first and foremost. I want to hear what their goal is and offer my advice and services to help get them there. From there, I like to continue to build that relationship to let them know I'm there for them when they need me most.
- What education and/or training do you have that relates to your work?
AAS Information Technology; Certified - A+, MCP, MCSE