Atlas Electrical, Air Conditioning, Refrigeration & Plumbing Services, Inc.
About this pro
delicious pizza!Jan 5, 2017
Atlas is the place to call for everything! They put my mind at ease because of there is anything wrong with any aspect of my home they FIX IT! The most amazing service and the best at what they do!!Jun 22, 2016Sarah S.'s reply
Thank you for your kind review and for joining our Atlas family. We love our customers and will be here 24/7 for all your needs!
- What should the customer know about your pricing (e.g., discounts, fees)?For proposals as following: Air conditioning quotes are based on tonnage of the system and square footage. Duct Cleaning is also based on square footage. All commercial jobs are quoted as walk through of site location, due to ceiling sizes, etc. Electrical is based on job type and requirement, so they are usually quoted for free, and or are quoted as time and material. Plumbing also requires a free walk through of premises to ensure the utmost efficiency.
- What is your typical process for working with a new customer?We provide a free quote analysis for the customer. We prefer to do walk through of the property or area in question, or review plans if under construction. We request email addresses so that we can provide quotes as well documented to the customer. We ask for proposals to be signed or verified by email as accepted for our files. We keep copies of all services performed along with all manufacturer warranties. For air condition installations we request that the customers continually maintain their PM yearly with our company to ensure warranty satisfaction. We provide 1 year labor warranty on all air condition installations and parts per manufacturer for complete systems.
- What education and/or training do you have that relates to your work?We are licensed in all services: Electrical, Refrigeration, Plumbing and Air Conditioning. We provide the highest training for our technicians and within the 2 year process, get them Nate certified and tested. We are bonded and carry liability insurance and are fully ensured by WORKERS COMPENSATION to protect the home owner. We have an OSHA certified trainer on staff and provide OSHA safety training to our technicians and helpers after their probation period with our company for all trainings.