About this pro
Very helpful in determining what we needed and within a budget we were comfortable with. Great people!Sep 5, 2017
Joel was great to work wirgSep 1, 2017
Kimberly J P.
I am a returning customer of Triple Play Security. I First had cameras installed and that went so well and the clarity of the cameras is so exceptional that I went back to Triple Play to make the change with my home security system. I am extremely satisfied with both I admit that with my previous security system I only armed it at night. The install went well and the installer was very professional and informative as he took the time to explain things. I feel so confident using this new system that I use it all the time. Entry into a home which has been secured while away is a great feeling. I am 6 months into my contract with no issues with the system and the billing is always correct. I highly recommend this company and their products. Thank you from Kimberly J. P. Rochester Pa.Jun 9, 2016
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- What should the customer know about your pricing (e.g., discounts, fees)?Triple Play Security will beat any written quote regarding Monitored Alarms, Video Surveillance Cameras, and Home Automation...!
- What is your typical process for working with a new customer?Triple Play Security first helps new customers understand and feel the value in our services before even getting started. It’s important that we first discuss how important it is to protect thier family and home with one of out three security systems. We want to feel good about their decision to invest with us. We start our by outlining a clear install process, scope of work,terms and accountabilty. By setting crystal clear expectations up front — and agreeing on them — Triple Play Security and our clients can reduce or even eliminate potential future conflicts and avoid potentially “sticky” situations. SCOPE OF SERVICES 1. Objective 2. Cost of Investment 3. Installation Procedures 4. Training and Testing 5. Post-Installation Support CUSTOMER RESPONSIBILITIES The project success is highly dependent on the clients effort to help achieve a smooth and successful implementation.
- What education and/or training do you have that relates to your work?26 Years In the Security Industy...! Triple Play Security LLC was formed in 2015 by individuals posessing over two decades of experience in the security industry. You're in good hands here if you are looking to protect the things that matter most to you.