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Introduction: I have 25 years of experience in network administration and client support. I hold current Microsoft, Cisco, and CompTIA certifications and I am ITIL certified in change management. Customer service and satisfaction are guaranteed. I offer a wide range of services, both big and small. With knowledge of a wide range of manufacturers equipment and services, I can resolve your computer/network issues quickly and provide any necessary training and support. References are available upon request.

Overview

Hired 2 times

Background checked

1 employee

10 years in business

Payment methods

This pro accepts payments via Cash and PayPal.

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

5.0

2 reviews

5

100%

4

0%

3

0%

2

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1

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Mariana M.

Jun 30, 2018

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Hired on Thumbtack

Excellent work and great work ethics. Mike was polite, responsible and he did not stop working until he solved the problem in my computers. He was easily available via text and he communicated to me often as he worked on my computers, letting me know every step of what he was doing. I can’t recommend his work enough! Awesome job!

Details: PC • Laptop • Slow computer performance • Phone or internet (no in-person meeting)

Computer Repair

Eddie A.

Aug 9, 2018

·

Hired on Thumbtack

Mike knows his onions and was able to get the job done in a jiffy! His response was swift, professional, clean and neat, and with good value to boot! I recommend him to anyone who needs his services.

Details: PC • Laptop • Slow computer performance • Phone or internet (no in-person meeting)

Computer Repair

Credentials

Background Check

Michael Henderson

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I recognize that it's difficult at times to get a good assessment of a potential job based on a simple description in a quote request. Some customers aren't really sure what the issue is in order to explain it. So I'm always willing to negotiate pricing with customers.
What education and/or training do you have that relates to your work?
I hold multiple current licenses from Microsoft, Cisco, CompTIA, and ITIL.
What types of customers have you worked with?
Industry and Consultation