FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For most jobs I have a fixed pricing system whether it be by units, linear or sq. ft. I break all quotes down and itemize it before submitting to a potential client so that they know exactly how I arrived at my number.
- What is your typical process for working with a new customer?
When working with a new customer I like to always keep them updated as to where they were, where they are now, and where they're headed with the outcome of these jobs. I find it's important for the client to be aware of what we're doing exactly and why so they can have a better understanding of certain courses of action in the future. Communication is key in a successful contractor-client relationship.
- What education and/or training do you have that relates to your work?
Worked on contractor's crew doing general remodeling and construction. I was also a tile installer helper for several years before becoming an installer myself.