FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do have a few standard services. Our level one chimney inspections are usually around $79 and our sweeps range from $175 up to $250 depending on location of chimney, level of creosote build up and if there are any obstructions. We do offer some promotions during the year, including senior discounts and military discounts.
- What is your typical process for working with a new customer?
We make sure that all of our clients are aware of what we are doing with step by step detailed contracts. We often give 1 to 3 options for projects and let the customer choose the budget that works best for them.
- What education and/or training do you have that relates to your work?
All of our technicians have passed a certification program to be a certified chimney sweep and our masons are all Union Masons or in the Apprenticeship program. A Union Mason must have 7000 hours of professional training with the apprentices starting at 750 hours. This is a rigorous program, which produces fantastic craftsmen that take great pride in what they do.