What should the customer know about your pricing (e.g., discounts, fees)?
With the advent of social media and digital imaging technology, anyone and everyone can take and share photographs in an instant, but as a professional photographer we don't just TAKE photographs, we MAKE photographs. Your personalized quote will reflect the skill and commitment required to ensure perfect results that you are happy with, backed up by my guarantee that if you are unhappy with the results, I will conduct another session with you, free of charge. Before the session, we will work together to create the perfect package for you, whether you are just looking for digital images to share on social media (low resolution), higher resolution (best quality) images for printing, or beautiful professional prints on paper or canvas. All quotes include: pre-session consultation and questionnaire to help design the perfect session, approx. 90 minute fun filled photography session, minimum of 20 images for review in private online gallery and post session review to help selection of images and formats for printing.
What is your typical process for working with a new customer?
You will receive a pre-session questionnaire to complete that will help me design the perfect session just for you. This includes questions like: What does your pet really love to do? Where do they love to sit or play or walk? What are their favorite toys? Do you want to be in the images? I will factor all these considerations into your personalized quote which will be prepared within 24 hours of your initial consultation. I specialize in candid images of your pet in a natural environment, whether it's lounging on a leather sofa, digging in the garden, or running free across fields. We will work together to choose the location(s) that best suit(s) the personality of your pet and the look and feel you want to create. If you would like outdoor shots but don't have the space, I can arrange a private location. Outdoor sessions are best undertaken at the beginning of the day or late in the afternoon, to capture the best of the natural available light, but of course are subject to weather conditions. Alternatively, if you are looking for something more formal, I can bring a mini-studio to you and create portraits against a backdrop of your choice. These can be done at any time of day, whatever the weather. Our prime consideration when choosing any location is your pet's safety and comfort. Next comes the boring part of signing a standard contract and paying a deposit, then we agree the date and off we go!
What education and/or training do you have that relates to your work?
I have had a lifelong passion for photography and pets and decided to combine the two and make them my career! Primarily a self taught photographer since I was in my teens, I have also attended numerous photography workshops with Nikon, Foundry Photojournalism Workshop, and CUNY/New York Times, and studied with many great photographers. I have even undertaken animal communication classes! I worked as a documentary and lifestyle photographer in Asia and Europe for 10 years prior to moving to the USA and my work has been published in a broad range of media including The New York Times, International New York Times, The Telegraph (UK), The Guardian (UK) and People Magazine. It has also featured in major photo festivals and exhibitions around the world. I am a member of the Royal Photographic Society, National Association of Press Photographers, American Photographic Artists, and a regular contributor to Barcroft Images/Getty (international photo news agency).
What questions should customers think through before talking to professionals about their project?
My advice to puppy parents looking to hire a photographer would be to think: why do you want to make these images and what do you want them to achieve? I would also recommend that they look at the photographer's website to see which images that they like, and of course, those they don't like. I ask these questions and more in my pre-session questionnaire which is aimed at getting the pet parent thinking about the session in advance, and gives me an insight into the relationship between them and their pet and their objectives.