What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is custom to each business.
What is your typical process for working with a new customer?
Gather customer requirements and evaluate current marketing efforts. This can be done via a phone call, questionnaire, email or text message correspondence.
What education and/or training do you have that relates to your work?
B.S. Computer Information Systems, SEO Certified from Bruce Clay, Inbound Marketing Certification through HubSpot, Search Marketing Certification through SMX, Google Analytics and AdWords Partner/Certification.
How did you get started doing this type of work?
Discovered my passion for the web in college. Earned a special interest in leveraging web technologies for study group purposes.
What types of customers have you worked with?
Built and optimized numerous digital marketing strategies for B2B and B2C eCommerce and non-eCommerce websites. Have experience in a variety of diverse vertical markets, including, but not limited to: Home Supplies, Materials Distributors, Automotive Performance, Event Ticketing, Hospitality and more.
Describe a recent project you are fond of. How long did it take?
Most requested product is my SEO Session. This consists of a technical SEO audit as well as an on-page and off-page SEO evaluation. Depending on the scope of the project these can take anywhere from 1 week to 30 days.
What advice would you give a customer looking to hire a provider in your area of work?
Look to see what people are saying about the company or consultant of inquiry.
What questions should customers think through before talking to professionals about their project?
Make sure to get second opinions if you are uncertain of someones character and/or services. Take your time in selecting the right agency or individual. Most people are uncertain as to what they need and rely heavily on the opinions of other experts.