FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our services are customized for each client, but the assumptions on cost are consistent. If your best friend needs our services, they won't be getting a quote based on different assumptions. We believe it's fair to quote apples to apples, so to speak.
- What is your typical process for working with a new customer?
We begin our on-boarding process by working with each client to outline an anticipated scope of work. This means discussing your goals, metrics of success, and your vision. Note: It is very common that the initial scope of work grows or changes over time. In fact, it's important that the basics are taken care of before the advanced SEO work begins. This means walking you through the anticipated lifetime of our work to achieve your goals.
- What education and/or training do you have that relates to your work?
We've been building people's businesses for years. From a technical writing perspective, we've been the author of hundreds of SEO optimized blog posts. As well as technical manuals, curricula, reports, strategic analysis and books. From a technical angle, we have the diplomas, degrees, and on the job knowledge necessary to deliver the product we specialize in.