FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
ABATECX uses industry standard Xactimate software required by all insurance providers/adjusters. Pricing is set by the insurance industry based on customer zip code. Pricing is fixed and cannot be changed or modified by others, eliminating unwarranted charges, cost overruns and/or surprises to the customer. On some occasions ABATECX can find ways to eliminate your deductible and provide discount coupons that save our customers thousands of dollars. Our FREE INITIAL CONSULTATION will set your expectations.
- What is your typical process for working with a new customer?
RESPOND IMMEDIATELY to any customers needs. Our FREE initial contact and consultation will be focused on understanding the customer's issues, meeting their needs, and proceeding in a professional manner to solve their concerns. ABATECX will get your life back to normal quickly!
- What education and/or training do you have that relates to your work?
The ABATECX team has been providing professional services to our clients since 1984. Team members are IICRC S520 and S500 certified. (IICRC is the industry standard)