HD Home Services LLC
About this pro
At HD Cleaning, our mission is to provide you with the best services, prices and quality of work. There are many years of experience put into what we do, and we truly have a passion for clean. We treat your home like we would our own, with care and respect. Every surface gets special attention, so we don't miss a single spot! All of our employees are fully trained, insured and bonded and go through a background test. We strive to provide unbeatable customer service, and we won't stop until we are there. We are proud to say that we have an A rating, and we are a recipient of a super service award for 2014. We can now add the Best of 2016 award from Thumbtack on our list! Thanks to our clients who make it all possible! The relief on a client's face when they open the door is an amazing thing. Especially that mom who is worn out and doesn't have to worry about the house that day. The process of making something that is dirty, clean again is refreshing to us which gives us that dedication.
6 years in business
17 hires on Thumbtack
- What should the customer know about your pricing (e.g., discounts, fees)?Our prices are determined by the size of your home and how long it is estimated to take to complete the job.
- What is your typical process for working with a new customer?Communication is key when working with any customer, whether they're new or regular.So, we always call the customer as soon as possible. We verify the deal that the customer has purchased, and we work out a time and date to schedule their service. When we arrive to your residence, we do a walk-through so we can take a look around, and so the customer can show us exactly what they would like us to do, and point out any specific areas of concern. We give the customer a packet that contains an overview of our company, a list of our services as well as what we do and what we don't do. When we have completed the service, we have the customer do a final walk-through so that the customer can take a look around and make sure that everything looks great, and that we had not missed anything. We then leave an estimate and if the customer wants to continue service we schedule their next cleaning.
- What education and/or training do you have that relates to your work?The owner of HD Cleaning has twenty one years of experience in the cleaning industry. So all of the employees have many years of experience going into their training.