Pioneer Plumbing LLC

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Introduction: Pioneer Plumbing LLC is 100% dedicated to the customer and there needs. We understand how valuable your time is and we prove that on every job by being on time, sufficient and providing competitive pricing up front. You will always know and approve the price before we start the work. We are based on a flat rate system which means we charge by the job and not the hour. This is solely to benefit our customers. Give us a call today and we will show you what you have been missing in the customer service department of a plumbing company!!!! Joe Robinson licensed plumber and owner of Pioneer Plumbing LLC.

Overview

Hired 34 times

2 employees

18 years in business

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

2018

Featured Projects

58 photos

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Unlike most of our competitors we are not a time and material company milking the clock and marking up $10 parts with an extra "0" zero. Here at Pioneer Plumbing LLC we submit you an exact quote, written on-site with a flat rate price. You approve the work before we begin and make sure your sastified upon completion. You can count on our price staying the same as it was quoted. Even when there are some surprises involved we stay true to our flat rate pricing. Any major deviation of work above and beyond the original estimate will be discussed with our clients, quoted separately with the option to deny the additional work needed or recommended. The additional quote will be mutually approved pryor to commencing any work above and beyond the agreement contingent with the work already approved. Timothy Joe Robinson
What is your typical process for working with a new customer?
Typically when a customer reaches out to me for service I discuss with them the issues at hand to collect as many details as I can. We come to a mutual agreement on a day and time to schedule the estimate, repair or replacement. I give a courtesy call to all of my customers 1hr before my arrival so they are not stuck at home waiting and or can prepare for my arrival, whatever the case or situation may be. Timothy Joe Robinson
What education and/or training do you have that relates to your work?
I have 13 years experience in commercial and residential plumbing. I am a licensed plumber through the Secretary of State Of Georgia. I hold certifications in Gas Fitting-Repair-Install, Underground Repairs/Replacement, Heavy Equipment Operations, Viega Pro-Press fittings, Lead safety And Renovation, OSHA Trenching And Excavation Saftey and Rinnai Tankless Water Heater Installation And Repair. I have extensive experience with camera and locate equipment. I have the capability to do any plumbing you need with the exception of septic tank pumping, however I do have certified sub-contractors that can help with that. I can truly say that Pioneer Plumbing LLC is a full service company. Timothy Joe Robinson