What should the customer know about your pricing (e.g., discounts, fees)?
Standard hourly rate for an organizing session is $40. We also offer three discount packages with savings built in for those clients who purchase 12, 24 or 36 hours.
What is your typical process for working with a new customer?
After the initial phone call/email I do a free in home consultation. We talk in detail and I ask a lot of questions to understand your needs and problems. We assess the space and discuss goals and vision for it. I love getting to know my client and what makes them unique. We book a session (typically 3-4 hrs) or multiple based on the project.
What education and/or training do you have that relates to your work?
I have a Bachelor degree in Accounting & Finance, a Masters in Business Administration degree from Franklin University in 2003, I am a member of NAPO (National Assoc of Prof Organizers) and continually take their courses to further my education. I am a member of Napo Ohio Chapter as well.
How did you get started doing this type of work?
I have always loved organizing, always read books, articles, blogs etc. At home I would declutter and organize ALL the time. I have worked as a teacher, an accountant and restaurant manager. I organized for years for family and friends before deciding that this was my true calling. I registered with NAPO, (national organization of professional organizers) and completed their coursework. Being a professional organizer is the most rewarding thing I have ever done: it allows me to do what I love and help other people by making their lives better.
What types of customers have you worked with?
My specialty is the busy family and individual. As a mom of 3 and business owner I know the challenges they face and can offer solutions that really make a difference. I have worked with stay at home moms, new moms getting ready for baby, entrepreneurs running their own small business, people working outside the home and/or traveling a lot etc. I have also worked with clients who face more than the typical household clutter.
Describe a recent project you are fond of. How long did it take?
Kitchens are one of my favorite projects to work on. They are the "heart" of the house and a space that is so important to the daily life. I recently worked on a whole kitchen declutter and organizing. The homeowner had renovated it completely 2 years ago and everything had just been shoved back with no system. She is a wonderful cook but was wasting so much time looking for items and ingredients. The whole kitchen project took 4 sessions of about 3-4 hours. We redid the pantry, under-sink area, shelves, cabinets, corner cabinets, drawers, mail center etc. It was so rewarding to piece the puzzle bit by bit and ended up with a kitchen as beautiful on the inside as it was on the outside.
What advice would you give a customer looking to hire a provider in your area of work?
First you have to be ready! You have to want this for yourself because no matter how skilled the PO it will not make a difference if you are not committed. To find the right provider look for someone who not only has the skills and education but also that you connect with. Look for someone who motivates you, who inspires you to do better without feeling judged. Look for someone who is passionate about his/her job and who really listens to you.