Stayaway Cleaning

Ridge, NY

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About this pro

How does your service stand out?

Besides being a fully insured and bonded cleaning company, Stayaway Cleaning stands out by staying ahead of the curve. We're raising the collective standards of cleaning by employing the latest in green cleaning techniques and technology to provide you healthy, high quality cleaning services. Our extensive training along with the use of name brand microfiber cloths, CRI approved vacuums, and 'green' products and practices separates us from other cleaners and ensures your home or business will be breathtakingly clean.

What do you enjoy about the work you do?

I, Craig Mannella, am a lifelong learner and I take great pride in providing education based cleaning services. I enjoy applying that knowledge and sharing it with you, my clients, so you can make more informed decisions regarding your health as it relates to cleaning. The foundation of my business lies in the long term relationships I've built by being a trusted and reliable cleaning company that does exactly what we say we will. Our numerous industry certifications and trade association memberships proves our commitment to continued education and ensures you receive the healthiest, most efficient cleaning services possible. That being said, the most enjoyable aspect of the work we do is the inner satisfaction that comes from performing a comprehensive cleaning on a space and seeing that hard work yield a transformed, immaculate space that is brought back to life in full and vibrant way.
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Location

Ridge, NY 11961

Background check

Complete

Times hired on Thumbtack

33

Reviews

17 Reviews
  • Richard C. Jun 26, 2017
    Carpet Cleaning
    Verified Review
    A very good experience in all ways.
  • Jill B. Jun 20, 2017
    House Cleaning
    Verified Review Updated
    This past Friday June 16th, I was scheduled for my biweekly cleaning. Craig was a NO CALL NO SHOW. I emailed, messaged, texted and called. I have yet to receive an answer VERY Unprofessional and disappointing behavior. Craig and his helper did a great job the two times they came.
  • Verified Review Original
    Craig and his helper did a great job!
  • Thumbtack Customer Jun 19, 2017
    Scheduled an appointment to have my home deep cleaned before a holiday weekend as I was hosting a family event. Stayaway sent me a text message 30 minutes before my appointment to say they were overbooked and couldn't keep the appointment. The worse part is that they didn't even bother to give me a courtesy phone nor a courtesy reply to my test message after I expressed my dissatisfaction.
  • Ari Z. Jun 3, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    Craig was very professional and cleaned the furniture thoroughly. Will recommend his services.
  • Tom P. May 15, 2017
    House Cleaning
    Verified Review
    Great service, very professional and courteous. 100% would use again
  • Michele S. May 12, 2017
    House Cleaning
    Verified Review
    Very professional. Responded in timely fashion . I will be hiring again for my other moves.
  • Nancy C. May 8, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    Craig was a gentleman and took the time to answer all my questions he did a dedicated and fantastic job would absolutely use him again and highly recommend him
  • Phyllis F. Apr 28, 2017
    House Cleaning
    Verified Review
    Craig and the other cleaner were fantastic. They came in started the cleaning and didn't stop until the cleaning was completed. My home was immaculate. I did not have to tell them what to do. They did from the top to the bottom of every room. They even did my windows. I have already made another appointment to use them again. Completely satisfied Phyllis Forte
  • Joe C. Apr 24, 2017
    Carpet Cleaning
    Verified Review
    Outstanding Job !!!!
    I chose Stayaway Cleaning to clean both an apartment I was leaving and a house I was moving into. Both places were completed in such a professional and Grade A cleaning. Craig -Stayaway Cleaning cleaned both carpets and kitchen and bathroom in old apartment and left it immaculate. The landlord called to thank us so much for leaving the apartment looking brand new. Craig also shampooed carpets in the new house we moved into and revived a couch in which we thought for sure we would have to replace. I would recommend Craig- Stayaway Cleaning 100% and in the future will ONLY use his company. So very pleased . Thank you Craig .👍🏻👍🏻👍🏻
  • Christopher F. Apr 24, 2017
    Floor Cleaning
    Verified Review
    Craig was awesome. Really did an awesome thorough job on my carpets. He wen above and beyond to even get some smaller stains out and was quite successful. ~Christopher, Massapequa
  • David H. Apr 18, 2017
    House Cleaning
    Verified Review
    great job
    Came on time, very friendly, great job.
  • Sarah S. Apr 12, 2017
    Carpet Cleaning
    Verified Review
    Not happy
    Friendly person but less than mediocre carpet cleaning skills. I used Stayaway's carpet cleaning services to get rid of pet stains. After 2.5 hours, the urine stains are still there. Craig told me that if he can't get rid of them, no one can. Wrong. I spoke with my building maintenance man. He told me that pet stains are, in fact, removable. He referred me to a different carpet cleaning company. I wasted time and money with Stayaway.
  • Debbie O. Apr 4, 2017
    Carpet Cleaning
    Verified Review
    Very Happy
    Great job, very nice people. I will be referring Craig to my friends. My carpet looks great!!
  • John C. Feb 28, 2017
    House Cleaning
    Verified Review
    first cleaning, WOW!
    professional, neat, on time, friendly, will recommend to friends and family without hesitation!!!!
  • Diana P. Feb 20, 2017
    House Cleaning
    Verified Review
    Very Happy with Stayaway Cleaning
    Very happy with my first house cleaning. It's glistening! Great team, looking forward to my next visit from Stayaway Cleaning
  • Paul & Heather H. Jan 29, 2017
    Refreshing
    Our experience with Stayaway Cleaning has been nothing short of refreshing. The company (and it’s proprietor Craig Mannella), has been courteous, professional, and exceptionally thorough in ensuring our goals have been met with the highest quality. They have delivered (with excellence), both one-time and recurring services of which we have been MORE THAN satisfied. We would not hesitate to recommend the approach and outstanding services of this company and will look to them for all our cleaning services going forward. It has been a pleasure working with Craig and his team. Paul & Heather Hess Whisper Professional Services
  • Marilyn M. Jan 27, 2017
    Easy to work with and reliable
    Craig and his team helped me manage the cleaning for several rental properties that had to be turned over quickly and on time

Q&A

What education and/or training do you have that relates to your work?
Craig Mannella, the owner and main operator, has 7 years experience in the cleaning and restoration industry. Over that time Craig has "seen it all and cleaned it all." Craig was there following Hurricane's Irene and Sandy performing disaster relief work and has extensive experience dealing with post-fire/flood clean up's, mold remediation's, carpet cleaning, hoarders and just about every other situation that could affect a home or business. In addition, Craig maintains 4 certifications from the IICRC, the cleaning industry's leading training and certification organization. This training in residential cleaning, carpet cleaning, deodorization, and water damage restoration ensure client's needs are served by a true cleaning professional.
How did you get started doing this type of work?
About 8 years ago, the owner began working in the cleaning and restoration industry. Being on call 24/7 in this truly dynamic and diverse working environment prepared him for anything and everything. One day would be spend steam cleaning carpets, the next assisting a distraught homeowner who was the recent victim of a major flood or fire. During this time, Craig Mannella earned numerous industry certifications and learned of his true passion and skill which is serving and anticipating the needs of clients of all types. More recently Craig saw an unmet need for professionally trained cleaning technicians to serve Long Island. After establishing a solid reputation within vacation rental market, referrals grew the company's client list to include not only residential properties but property management companies, offices and houses of worship as well.
What types of customers have you worked with?
Stayaway Cleaning's client list is as diverse as the services we offer, all of which adhere to our main principles of professionalism and attention to detail. We have cleaned private homes, apartments, summer homes, high end rental properties, offices, and warehouses.
Describe a recent project you are fond of. How long did it take?
Stayaway Cleaning was recently entrusted with the top to bottom cleaning of a 10,000 square foot auto shop area of a high end car dealership located in St. James. Our client was so happy with our initial work, we were then honored to be asked to perform the painting of the entire warehouse we had been prepping it for.
What advice would you give a customer looking to hire a provider in your area of work?
Please keep in mind this fact.. the cleaning industry is the "WILD WEST"! What we mean by that is it's one of the last completely self regulated industries. Although this may not be the case for much longer, Stayaway Cleaning is well ahead of the curve in that respect. We are professionally trained by industry leaders on chemical free (green) cleaning practices and state of the art cleaning technologies. We highly recommend customer go with an insured and bonded company and not independent, uninsured cleaners. These cleaners pose serious risks in your home or business should an accident of any kind occur. Many property owners are unaware their homeowner's insurance policy would be responsible should the worst case scenario happen. We also encourage prospective client's to avoid hiring franchise cleaning companies. High franchise fees are inevitably passed on to the consumer causing unnecessarily high prices for inferior services. In addition, our training and certifications meets or far exceeds current franchise training standards and practices.
What questions should customers think through before talking to professionals about their project?
Are you insured? Bonded? What industry related certifications do you hold? What guarantees do you offer? Is your cleaner aware the pH levels of their products and why that's important? Do their vacuums carry the Carpet and Rug Institute seal of approval?