FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
"Price is what you get. Value is what you pay for." This a quote we live by here at Stay Clean Long Island. That is why our prices are set to match the value we provide our clients. Simple, straightforward pricing is our policy and we take great care to explain exactly what our services includes prior to beginning any job. Unfortunately the cleaning industry has a bad reputation due to the many bait-and-switch type operators out there that give one price over the phone, only to nickel and dime you for each additional 'service'. With us, our pricing is simple and clear. to find our exact pricing and what is included with each package.
- What education and/or training do you have that relates to your work?
Craig Mannella, the owner and main operator, has 8 years experience in the cleaning and restoration industry. Over that time Craig has "seen it all and cleaned it all." Craig was there following Hurricane's Irene and Sandy performing disaster relief work and has extensive experience dealing with post-fire/flood clean up's, mold remediation's, carpet cleaning, hoarders and just about every other situation that could affect a home or business. In addition, Craig maintains 5 certifications from the IICRC, the cleaning industry's leading training and certification organization. This training in residential cleaning, carpet cleaning, deodorization, and water damage restoration ensure client's needs are served by a true cleaning professional.
- How did you get started doing this type of work?
About 8 years ago, the owner began working in the cleaning and restoration industry. Being on call 24/7 in this truly dynamic and diverse working environment prepared him for anything and everything. One day would be spend steam cleaning carpets, the next assisting a distraught homeowner who was the recent victim of a major flood or fire. During this time, Craig Mannella earned numerous industry certifications and learned of his true passion and skill which is serving and anticipating the needs of clients of all types. More recently Craig saw an unmet need for professionally trained cleaning technicians to serve Long Island. After establishing a solid reputation within vacation rental market, referrals grew the company's client list to include not only residential properties but property management companies, offices and houses of worship.