FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have standard pricing for certain projects but we have always been very competitive with our pricing. We can start with a number and then adjust to a budget if needed with alternative products and services. Give discounts for referrals and use of certain products and payment options. We also provide detailed estimates so there are no hidden fees and customers know exactly what they are paying for.
- What is your typical process for working with a new customer?
Set up a consultation to meet, exchange info, and go over scope of work. Provide a detailed estimate of what it will cost and duration of project. If approved, a contract is submitted and a start date is approved. We usually ask for a down payment to get started for the amount of the materials
- What education and/or training do you have that relates to your work?
4 year degree in construction management and have been doing this since 1994. Managing jobs and running crews since 1995. Also a trex and timbertech pro.