What should the customer know about your pricing (e.g., discounts, fees)?
We will customize our quote to meet both your business requirements and ours.
What is your typical process for working with a new customer?
We connect with you over the phone to understand the scope of the project, and if we can meet or exceed the parameters of the project, we will accept the job. We ask that you pay us the full balance before receiving the final product, and we provide a 100% customer satisfaction guarantee or your money back.
What education and/or training do you have that relates to your work?
I am an active member of Cinechopper University, which is an exclusive group of like-minded drone enthusiasts who share best practices through social media, including ongoing podcasts and module training classes.
How did you get started doing this type of work?
Photography has always been a hobby of mine, and operating a drone allows me to combine my passion for art composition and flying into one!
What types of customers have you worked with?
I work with real estate agents and home owners to provide aerial photography and videography. I also work with business owners who wish to market their specific products and/or services with enhanced photography or videography. No job is too big!
Describe a recent project you are fond of. How long did it take?
I recently took aerial photographs of three distinct large-acre properties. I was able to travel to each location within a few hours, and within 24 hours I had the photos ready and delivered to the customer. He was extremely thrilled with the photos and the way that the property was portrayed!
What advice would you give a customer looking to hire a provider in your area of work?
Be sure to get someone who is certified by the FAA to be a Remote Pilot, not just a hobbyist friend who owns a drone. If your business insurance company was to find out that you provided services to someone who was not certified, then you risk losing general liability coverage if an accident was ever to happen.
What questions should customers think through before talking to professionals about their project?
What do you want the final product to look like? How do you wish it to be delivered? Are you willing to pay a little bit extra for a proven, seasoned professional? Are you prepared to pay for services rendered, even if you don't like the final outcome? Do you have a complete scope of the project and how any revisions might be requested or obtained, and are you willing to pay for unexpected or last-minute changes to your project?