FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the nature of the project.
- What is your typical process for working with a new customer?
1. Initial Contact - Whether through phone, email, personal meeting, or social media, my first step is to establish contact with the customer to get an idea of their vision for the project. 2. Pricing/Payment - After getting an idea of what the customer has in mind, I generate a price based on the nature of the project. I then relay pricing information to the customer, obtain customer approval, establish payment terms, and complete the order. 3. Delivery - Once payment terms have been agreed upon, I deliver to the established venue or meeting point.
- What education and/or training do you have that relates to your work?
I have over 10 years of baking/cake decorating experience. I am formally trained according to the Wilton Method of Cake Decorating.