FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Project quote (fixed price) Sprint-based pricing (price per resource based on 10 working, business days) Time and material (hourly work) We have three ways we can work with a client. If you ask for a project quote or a fixed price bid to complete your project, it means that we clearly understand the complexity of your project. A project manager and business analyst will work with you to define your project's description that you will approve. The quote we provide will detail out all the costs and timeline to complete your project. We will create a detailed business case spec document and wireframes so we are both sure of what needs to be built and delivered when the project is completed. Generally, this type of quote doesn’t allow the client to change their mind a lot during development unless a change of scope document is agreed upon by both sides. While not very client-oriented, it is one of the fastest and cheapest ways to complete a web project because the client is not able to change their mind mid-development. What you can expect You get a fully working and ready-to-use website or app by the end of project term. The exact cost is specified and agreed upon before any development and design work is done and can not be changed without a change of scope document signed by both sides. Partial payment is due prior to development. In most cases, 50% is due upfront and then the balance is due once milestones are reached. This type of pricing is suitable for small to medium-sized projects that have precise and well-defined technical tasks The client is not allowed to make large changes during development The second way we can charge is on a "sprint" basis using the best practices of Agile development methodology. These sprints are generally defined as 1 or 2 weeks of full-time work for a designer or developer. At the end of each sprint, our development will provide you with a demo of the progress. At that time you can agree upon, new features to implement, extra pages you may need to be designed or changes to existing functionality that needs to be updated in real time. This is good for clients who want to be able to change directions during the design and development based on client feedback. While this is a great way to develop products, there is a drawback to this type of development. The approach can take more time and a bigger budget to work, as the new changes you may want to implement, oftentimes require discarding previous work. Just something to keep in mind. Please get in touch with us to learn more about Sprint pricing for your particular project. What you can expect The sprints price will depend on the number of resources working at that time and will be decided upon prior to a sprint starting. The initial estimate we provide is just an approximate Suitable for long-term projects, where the tasks are not well-defined upfront and flexibility is needed in planning and execution. And lastly, we offer hourly prices that vary depending on the level of engineer/designer/SEO professional and what task is being worked on. At the end of the week, we will send you an itemized invoice with the task that was worked on, the length of time it took and the engineer who worked on it so you are confident that the work is progressing efficiently and cost-effectively. What you can expect The weekly costs will depend on the number of hours worked and by whom We bill on every 10-minute increment The initial estimate we provide is just an approximate Suitable for long-term projects, where the tasks are not well-defined upfront and flexibility are needed in planning and execution. In some cases, we offer special discounts for agencies looking to use us as a “white label” partner and for non-profits. Our pricing takes into account our experience, our hourly rate, our overall costs (includes office overhead and wages) and the long-term costs of constantly communicating with and supporting our customers.
- What is your typical process for working with a new customer?
We sit down with each new client and listen closely to what they want to build and achieve with their website, app or marketing goals. We will help them define the business cases and start to create wireframes for them. From there we work on the final designs and begin the actual development after that. Each week, we provide demos of the progress so you are aware of where your project stands. We are free daily for phone or Skype meetings to answer any questions. At the end of development, we will perform quality assurance to make sure the web or mobile application is bug-free. We offer a 90-day bug-free guarantee for all sites and apps we build. Then we will help deploy and support your website or app once it has been launched to the world. We partner with you for success.
- What education and/or training do you have that relates to your work?
Amazon Web Services Expert, Wordpress expert, Shopify, Magento, open source software certified, Salesforce, SAP, Oracle, ISTQG certification for Quality Assurance, Google Partner