FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our standard hourly rates are $40/hour. Based on the project requirements, we create an effort estimation chart with total man hours and the quote.
- What is your typical process for working with a new customer?
There is a well-defined three-step process that new clients should be prepared to follow. 1. We collect as much project requirement information as possible. Based on the information and an introductory call (if possible) we supply a proposal with price quote. 2. The proposal if accepted is followed by us holding an Internal Client Orientation Meeting. In parallel we collect project related information like : -- All of our client’s contact information. -- The stakeholders in the project and who gets to make decisions. -- Invoicing processes and procedures, for example, if a purchase order needs to be included on each invoice. -- A description of the project, as the client sees it. -- The specific end results the client is looking for with this project. -- Examples of similar projects that the client likes (one of the fastest ways I’ve found for focusing on styles and approaches that your client is likely to approve). -- Access to logos and other standard files that you need in order to be able to do your work. -- Passwords and permissions for websites or other secure systems that are appropriate for you to access. 3. We assign a team, work on Time schedules, priorities, and defining the creative. And then a Great Kickoff Call
- What education and/or training do you have that relates to your work?
Engineering in Computer Science + MBA and a solid 7 years of professional experience