FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price per foot.
- What is your typical process for working with a new customer?
Once you contact our office or our office has contacted you than you will be given a appointment with a day and a 1 hour window of when one of our salesmen can come and give you a free estimate. After our salesman has come out to give you a free estimate he will then give you a packet with your estimate, our insurance information, our 2 year and 20 year warranties and a pamphlet of the products we use, as well as over 20 different color choices to choose from. Your estimate will be kept on file in our office and is valid for 90 days. If you decided to choose Rain To Shine for your home improvements please contact our office and someone will be happy to give you a date for repair or installation.
- What types of customers have you worked with?
Commercial and Residential