Saugus Overhead Door LLC

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Introduction: Saugus Overhead Door LLC is one of the fastest growing and most respected overhead garage door companies in Massachusetts. Built on a reputation of quality craftsmanship, competitive pricing, and word of mouth from satisfied customers, we set the standard for success and respectability. We have never compromised on the services provided to our customers. We believe in keeping the customers happy and providing them with products at a very competitive price. We are happy to provide our services and knowledge with honesty and integrity. By creating partnerships, we help our customers save time and money by referring them to experts in a particular field, such as roofing, electrical, plumbing, and other construction companies and/or contractors. Our customers are always asking for referrals in every aspect of a renovation, and this is why partnerships are crucial. We want to build a relationship with both our customers and your business, creating a win-win situation.

Overview

Hired 4 times

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Featured Projects

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Reviews

4.3

3 reviews

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Maria m.

Oct 18, 2016

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Hired on Thumbtack

Good job .fast response

Saugus Overhead Door LLC's reply

Thank you so much for your review. We greatly appreciate your business!

Garage Door Repair

Lj l.

Aug 26, 2016

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Hired on Thumbtack

However 20 minutes swap out my hinge wheel for yours. Bill $129.89 town next to me. Hard for retired customer

Saugus Overhead Door LLC's reply

Thank you for your review. We apologize that you feel the bill was high. Our flat rate for a service call for 1 hour and under is very reasonable, if you shop around. The bill also included supply cost and tax. However, we always offer a 10% discount to seniors which is advertised on our website. This offer is supposed to be presented at time of service. If you would like, we will gladly send you a check in the amount of $10.00. Reviews are very important to a business and in maintaining long-term relationships with our customers and attracting new customers. We always strive to exceed. Please let me know.

Garage Door Repair

Mindy P.

Nov 30, 2016

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Hired on Thumbtack

Replaced the weather stripping on the bottom of both my garage doors. Good work, good price.

Saugus Overhead Door LLC's reply

Thank you so much for your review. We greatly appreciate!

Garage Door Repair

FAQs

What is your typical process for working with a new customer?
We give FREE Estimates FREQENTLY ASKED QUESTIONS What is the lead time for a garage door installation? Our stock items are available right away. Specialty items like carriage house doors typically take 2-4 weeks. How do I know what size garage door I have or need? Measure the width of the actual finished opening and then the height. We’ve provided instrutions below. Garage door sizes are always shown and listed as the width first and then the height. In addition, Saugus Overhead Door provides free in house estimates and will measure the opening for you while we are at your home or project site to determine the proper size. Does Saugus Overhead Door offer warranties? Yes. In addition to the full manufacturers warranty, Saugus Overhead Door includes a 1 year parts and labor warranty. Extended warranties are available. Do you offer Preventative Maintenance Service? Yes, Saugus Overhead Door can provide you with scheduled maintenance service to ensure that your overhead door is operating properly. Do you offer any discounts? Saugus Overhead Door offers a Senior Citizen Discount. Be sure to check our coupon page for current internet specials. We do not offer cash discounts.
What types of customers have you worked with?
Both residential and commercial, small, medium and large size businesses.
What advice would you give a customer looking to hire a provider in your area of work?
I feel it's always best for a face to face meeting with the owner. Have a list of questions prepared to ask the owner. We want all our customers to feel comfortable with the entire process, from start to finish.