Security Garage Door

Scottsdale, AZ

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About this pro

How does your business stand out?

Security Garage Door is a local, family-owned business. We are passionate about excellent customer service and take great pride in maintaining the highest standards of professionalism and ethics. Thank you for giving us the opportunity to earn your trust! LICENSED, BONDED and INSURED

What do you enjoy about the work you do?

The owner, Frank, has worked in the home-based service industry for over 25 years and is passionate about helping others, customer service, professionalism, and ethics. He is inspired daily by his two young sons, one with special needs, and enjoys spending time with his family and being active in local autism charities with his wife, Charlie.

Location

Scottsdale, AZ 85254

Background check

Complete

Years in business

7

Number of employees

4

Times hired on Thumbtack

142

Reviews

88 Reviews
  • Stephanie C. Sep 14, 2017
    Fence and Gate Repairs
    Verified Review
  • Melissa B. Aug 19, 2017
    Fence and Gate Repairs
    Verified Review
    The team from Security Garage Door was very professional in appearance and in the way they handled my job. They showed up on time and got the job done to guy the first time. I would highly recommend them.
  • Thumbtack Customer Aug 13, 2017
    Eric was great. He was very knowledgeable and called because he was runnning a little late. Great job overall. I would use them again.
  • Ryan C. Aug 9, 2017
    Garage Door Repair
    Verified Review
  • Cindy J. Aug 7, 2017
    Fence and Gate Repairs
    Verified Review
    Great company
  • Melissa H. Aug 5, 2017
    Garage Door Installation or Replacement
    Verified Review
    Thanks Frank! We had a small hiccup with the door height. Frank was a professional and made it right. I would highly recommend using Security Garage Door.
  • Cheryl A. Jul 28, 2017
    Garage Door Repair
    Verified Review
    Frank was able to come and give an estimate the same day. He answered all my e-mail questions quickly. Did excellent work.
  • LL P. Jul 24, 2017
    Garage Door Repair
    Verified Review
    Thank you!
  • Thumbtack Customer Jul 23, 2017
    We were about to move and the door came off track. We submitted request for quote and within moments, Frank called and scheduled an appointment. Came out and inspected and within 30 minutes our garage was fixed. Thank you.
  • Mike L. Jul 14, 2017
    Garage Door Repair
    Verified Review
    quick response, good value. A pro!
  • Christinia B. Jul 10, 2017
    Garage Door Repair
    Verified Review
    Frank gave me a fair quote and gave me plenty of options. I recommend Security Garage Door.
  • Carol L. Jun 24, 2017
    Garage Door Repair
    Verified Review Updated
    I'm so happy with Frank...He responded promptly and was very nice and polite. We set up a date the very next day and he came out this morning and my garage door was up and running in a little over an hour. He replaced my broken spring put new bearings in and said the rest of my parts were all in good shape.. I will definitely recommend him to anyone that needs Garage Door Service. Thank you for the excellent work. Carol Ann
  • Verified Review Original
    I'm so happy with Frank...He responded promptly and was very nice and polite. We set up a date the very next day and he came out this morning and my garage door was up and running in a little over an hour. He replaced my broken spring put new bearings in and said the rest of my parts were all in good shape.. I will definitely recommend him to anyone that needs Garage Door Service. Thank you for the excellent work. Csrol Ann
  • Justin I. Jun 20, 2017
    Garage Door Installation or Replacement
    Verified Review
    Great work
  • Cynthia V. Jun 11, 2017
    Garage Door Repair
    Verified Review
    Frank was very prompt and his work seems great. Verythorough.
  • Thumbtack Customer Jun 5, 2017
    Prior inspection of a garage door prior to installation of garage door open. Had garage door opener installed and garage door fell off track. Luckily no one was hurt by this . Repair done and door refund for a fee 150.00 plus a 100.00 charge for cables. Door fell off track again and blamed the person that installed my garage door 4 years ago and blamed it on garage door stating poor quality. Never had a problem with garage door prior. Only needed a garage door opener. Wanted to charge again 4 to 500.00 to take down and repair. Do not trust this man to do any work for you. He obviously is a piece man and eventually would want to replace the whole door. Poor scottsdale company needing $$$$$=.
  • Jorge S. Jun 3, 2017
    Garage Door Installation or Replacement
    Verified Review
    Frank was able to create the frame for a garage and put up the garage door all in one day.
  • Lance W. May 31, 2017
    Garage Door Repair
    Verified Review
    Frank was very knowledgeable, friendly and honest with what needed to be done. Thank you!
  • Bradley W. May 26, 2017
    Garage Door Installation or Replacement
    Verified Review
    Frank was great. Him and his employee were very quick with installation of my new opener!
  • Bianca O. May 25, 2017
    Garage Door Repair
    Verified Review
    Scheduled promptly, arrived on time, no additional charge for the estimate and was able to complete the job the same day! Offered upgrades but no hard sales pitch. Would hire again.
  • Lisa L. May 23, 2017
    Garage Door Repair
    Verified Review
    Great service!
  • Danielle S. May 21, 2017
    Garage Door Repair
    Verified Review
    Awesome!
  • Kat M. May 18, 2017
    Garage Door Repair
    Verified Review
    Frank was very professional. We ran into a few snags and he was pretty darn awesome to say the least!
  • Linda M. May 17, 2017
    Garage Door Repair
    Verified Review
    We needed a new motor and though it was costly, the work was done promptly. When we had some additional issues with the opener, the return service was prompt, professional and without further charges. All questions were answered and I would use this company again.
  • Jennifer C. Apr 29, 2017
    Garage Door Repair
    Verified Review
    Would use him again.
    He was friendly and knowledgeable and was able to come and fix my issue that day. He only changed the items that were causing the problem and talked to me about each before doing so. I would hire him again for sure.
  • Gary T. Apr 26, 2017
    Garage Door Repair
    Verified Review
    quick response with a great quote. service provided same day, in a professional manner. will recommend Frank to others
  • Joe E. Apr 25, 2017
    Garage Door Repair
    Verified Review
    Was quick, fast, fair price and a nice guy. In other words, the kinda guy you want to hire.
  • Mark R. Apr 24, 2017
    Garage Door Repair
    Verified Review
    Friendly person with good service
    Good service. đź‘Ť
  • Craig J. Apr 13, 2017
    Garage Door Installation or Replacement
    Verified Review
    Great Job ! New Doors !
    We are really satisfied with our New Garage Doors that Security Garage Doors installed at our home in Mesa, AZ. Frank the owner is a down to earth honest , reliable guy. We had a small crack in the glass from the factory. Frank got the problem resolved, kept us informed and we are going to use him again in the near future at our new home being built. We highly recommend this company. Craig & Kathy J Mesa, AZ
  • Cindy D. Mar 27, 2017
    New sleek garage door
    We recently purchased a new garage door from Security Garage Door and they installed as well. Frank made the whole process very easy and answered all questions. All products were displayed and explained to our satisfaction. We are very pleased with new garage door and would definitely recommend Security Garage Door.
  • Dottie D. Mar 22, 2017
    Garage Door Installation or Replacement
    Verified Review
    Favorable
    Very happy with new garage door. Frank was very helpful, friendly and professional. Would recommend
  • Robert M. Mar 21, 2017
    Garage Door Repair
    Verified Review
    Fast respnse.
    On time. Installed new garage opener.
  • Lynda W. Mar 20, 2017
    Garage Door Repair
    Verified Review
    Honest business
    Frank came out the next morning after I called. Fixed my garage door broken spring problem, even helped to get a car out of the garage that wasn't running. He needed to have room to work. He fixed the door problem Then after getting the car running he backed it back in the garage. Very nice man and the repair was fairly reasonable. Didn't try to sell me a new garage door opener, which I thought he might try to do so I know he's honest. Very important. Highly recommend Frank.
  • Steve H. Mar 19, 2017
    Garage Door Repair
    Verified Review
    Above and beyond
    Frank took the time to listen, solved an issue with the second garage door that he did not charge for and I would recommend him.
  • Lori M. Mar 16, 2017
    Garage Door Repair
    Verified Review
    Wonderful experience!
    Garage door metal brackets broke off from hinge. Extremely great service! I will recommend them to family and friends. On time and very efficient! Great customer service!
  • Bill J. Mar 14, 2017
    Garage Door Repair
    Verified Review
    SECURITY GARAGE
    Quick response. Arrived as promised. Problem fixed. That's all I can ask. Good job and would recommend to others.
  • Molly K. Feb 26, 2017
    Garage Door Installation or Replacement
    Verified Review
    Efficient & Helpful
    Frank provided quick and knowledgeable estimates and finished the job very fast and competently. Thanks!
  • Doug J. Feb 26, 2017
    Garage Door Repair
    Verified Review
    Efficient, reasonable, quality.
  • Cara L. Feb 13, 2017
    Garage Door Repair
    Verified Review
    Garage door
    Repaired garage door
  • Danielle J. Feb 10, 2017
    Garage Door Repair
    Verified Review
    Professional, honest and quick!
    Was able to identify the problem with the garage door through taking pictures and obtain a price quote for the work. Frank showed up when he said he would and was able to get everything fixed and in working order. My 3 year old daughter was very happy with him too, giving lots of hugs once he fixed the door! Very courteous, professional and knowledgeable. I was very happy with the work performed and his honest advice. He was the only quote that took the time to explain to me what everything was and meant instead of talking over my head!
  • Harry S. Feb 9, 2017
    Garage Door Repair
    Verified Review
    Highly recommended
    Nice man, very reasonable. We had accidentally backed up the SUV into the garage door at a very low speed and hence the garage door was slightly bent and the rollers came off the track. Frank came over and fixed it in 5 minutes for $45. Really nice man. Very polite and professional. Others had quoted a much higher price. Very happy with the overall experience with Thumbtack as this was my first experience using this service. He came over on a Saturday morning and took care of it within two hours of our reaching out to him. Excellent experience. Highly recommended.
  • Cherie M. Feb 5, 2017
    Garage Door Repair
    Verified Review
    Job well done!
    Great communication. On time, solved the problem. Would use again.
  • Jay B. Feb 4, 2017
    Garage Door Repair
    Verified Review
    He was fast and fair.
    I will use him again if I need problem with may garage door.
  • Chris W. Feb 2, 2017
    Garage Door Repair
    Verified Review
    Great service! Definitely recommend!
    Frank has a great personality. Very friendly and willing to answer all of my silly questions. He replaced my broken spring and my bearings on my 9 year old garage door. It's good as new! Thanks!
  • Walt P. Jan 30, 2017
    Garage Door Installation or Replacement
    Verified Review
    Frank was awesome! Completed my garage door opener after helping me select the best one. Thanks Security Garage Door!
  • Monica G. Jan 29, 2017
    Garage Door Repair
    Verified Review
    Great experience!!! Wonderful to work with!
    He did a great job and was very professional! And very honest and reasonably priced!!!
  • Cheng T. Jan 29, 2017
    Garage Door Repair
    Verified Review
    garage door
    reliable
  • Trevor H. Jan 28, 2017
    Garage Door Repair
    Verified Review
    Great job!
    Frank did a fantastic job. I would recommend him.
  • Jack K. Jan 25, 2017
    Garage Door Installation or Replacement
    Verified Review
    GOOD co
    Great service PRICE for new garage door was In Budget Great installer
  • Kyle H. Jan 16, 2017
    Garage Door Repair
    Verified Review
    Honest, experienced, professional.
    Frank was extremely educated and honest about my garage door repair needs. He quickly diagnosed my situation and offered me a comparable rate. The best part was that after deeper inspection he found a part that didn't require replacement which saved me money instead of him just replacing it because it was already in the quote. Excellent work quality. Both of my garage doors open flawlessly now thanks to Frank.
  • Teresa S. Jan 14, 2017
    Garage Door Repair
    Verified Review
    Great job!
    Frank was pleasant, on time and a hard worker. He explained all assessments, concerns and costs. No surprises! Yay! Deb
  • Dean H. Jan 13, 2017
    Garage Door Repair
    Verified Review
    Great Service
    Frank replaced the broken spring, snapped cables and replaced all the rollers. This was done in a timely manner with great workmanship. You won't be disappointed choosing Security Garage Door for you needs.
  • Mike V. Jan 9, 2017
    Garage Door Repair
    Verified Review
    Great Service at a Good Price
    It is refreshing to do business with a company that is just honest. They arrived when they said they would and called when on their way. There were no high pressure sales tactics and Frank was very professional. I would definitely recommend Security Garage Door to my family and friends!
  • Becky S. Jan 8, 2017
    Garage Door Repair
    Verified Review
    I'm pleased
    The owner was very nice very professional actually was able to arrive earlier than expected did a great job
  • Karen K. Jan 1, 2017
    Garage Door Repair
    Verified Review
    Very satisfied
    Response was quick and work done well and in a timely manner.
  • Bob C. Dec 26, 2016
    Garage Door Repair
    Verified Review
    Could not be more pleased.
    Punctual, personable and professional.
  • Sandra S. Dec 3, 2016
    Garage Door Repair
    Verified Review
    Hire - Security Garage Door!!
    Very professional. Explained everything. A joy to have this honest man do work for me.
  • Randall R. Nov 29, 2016
    Garage Door Repair
    Verified Review
    Highly Recommended!
    Great and quick service. Provided thorough explanation of maintenance needed and pricing was fair. Two thumbs up!
  • Meriann A. Nov 25, 2016
    Garage Door Repair
    Verified Review
    Very professional throughout
    Excellent work
  • Travis H. Nov 22, 2016
    Garage Door Repair
    Verified Review
    Very Happy
    Same day service. Took care of everything promptly and efficiently. Would definitely recommend to anyone.
  • Megan Y. Nov 18, 2016
    Garage Door Repair
    Verified Review
    Happy customer
    Communication is important to me and the owner followed up to confirm that he was still available to complete my project. Also the information on the website stated that they're a family owned business and I can tell they have strong customer service. Frank was very friendly, professional and efficient. He did a thorough exam of my garage, installed my keypad at a discounted price and even tightened something that he thought looked loose. I would definitely recommend Security Garage Door to a friend!
  • Marshall A. Nov 16, 2016
    Garage Door Repair
    Verified Review
    PROFESSIONAL AND COMPETENT.
    Frank is professional, personable, and competent. I had two springs replaced with high cycle springs plus two bearings. My system is 18 years old. Frank is a man of integrity who only provides what you need and does not try to upsell unnecessary products, like Precision Door and some other companies do. His prices are fair. I highly recommend Security Garage Door.
  • Anthony M. Nov 15, 2016
    Garage Door Repair
    Verified Review
    Frank did an excellent Job on both of my garage doors!!! Excellent communication, professional, took care of business & I wasn't even at the location. Nothing but positive things from him & company!!
  • Courtney K. Nov 13, 2016
    Garage Door Repair
    Verified Review
    Frank was great! Responsive, professional, fair priced, and got my new door scheduled and installed very quickly. It was a pleasure to do business with Frank.
  • Lynda B. Nov 8, 2016
    Garage Door Repair
    Verified Review
    Excellent work at a fair price!
    My remote didn't work but I wasn't sure what was wrong. Frank made an appointment and came then. He checked out the door opener and determined the problem. He was able to fix it immediately for a reasonable charge and updated my keyless pad, too. A great experience!
  • Greg M. Nov 6, 2016
    Garage Door Repair
    Verified Review
    Professional
    Excellent professional service quick response.
  • David J. Nov 3, 2016
    Nice Job
    All was great, very impressed with the service and Frank. My garage door wouldn't open and my car was stuck in the garage. Super fast service from contacting Security Garage Door to completed repair was less than 2 hours. Would definitely recommend to family and friends.
  • Devin B. Nov 2, 2016
    Garage Door Installation or Replacement
    Verified Review
    Love my Liftmasters
    Excellent response and customer service. Great knowledge of garage doors and products. I will definitely use again in the future.
  • Marisela S. Oct 25, 2016
    Garage Door Installation or Replacement
    Verified Review
    Wonderful job!
    Frank was amazing! Did a wonderful job in installing a new garage door. He explained exactly what needed to be done with no hidden fees, and very affordable. I will gladly refer him to my family and friends. Thanks Frank!
  • Howard T. Oct 21, 2016
    Garage Door Installation or Replacement
    Verified Review
    Security Garage Door
    Mr. Vargas was very personable, his quote was in line, his service excellent. He was neat and professional. I will highly recommend him.
  • Summerkaye S. Oct 18, 2016
    Garage Door Repair
    Verified Review
    Got my garage door fixed and functional.
    He called, he came, he did an outstanding job in a short time at a reasonable rate. Thank you very much.
  • Sheila J. Oct 13, 2016
    Garage Door Repair
    Verified Review
    Buyer Beware!
    Hired this company to repair my garage door that was off track and to get it in an operational mode. They did get the door closed but required additional fees to get it operational. I was quoted and told that my equipment needed to be replaced in order for my garage door to be fully functional. We were totally misinformed and ripped off. Went with a local and reputable service who were able to get my garage door operational without additional fees, or repair to the original equipment. I feel that this company attempted to up sell and make a profit instead of putting the customer needs first. Buyer beware, before you pay make sure you know about additional fees they will charge to get your system operational. #Youwillreapwhatyousow!
    Frank V. Oct 13, 2016

    Sheila, I am very surprised by your review! You did not express any unhappiness to me nor allow me a chance to resolve any issues. In fact, you emailed me that you intended to hire me after I sent you the quote for the repairs. It is my objective to always have happy customers and provide the most professional, expert repairs. I explained the $139 charge for closing a "Hung Door" on the phone before we scheduled an appointment. Once I was able to get your door safe and closed for you, then I was able to inspect the door and quote you an exact price to make the door operational again. The door had a bent vertical track, broken/damaged framing, and a kinked cable in addition to the door being several inches off center. I reviewed the damaged with you and explained the work needed. I would like the opportunity to speak with you and resolve the issue.

  • Steve A. Oct 8, 2016
    Garage Door Repair
    Verified Review
    Just what we needed!
    Frank was responsive to our immediate needs and solved our problem. He explained the problem and the potential solution in terms we could understand and then carried through on his proposed action plan. It worked! Very professional, courteous and informative. We recommend him highly for your garage door needs.
  • Michael D. Oct 2, 2016
    Garage Door Repair
    Verified Review
    Thank you
    Knew what he was doing. Fixed door for a reasonable price.
  • Rita H. Sep 28, 2016
    Garage Door Repair
    Verified Review
    Excellent
    I was very pleased with my service. Frank from Security Garage Door contacted me immediately, was out to fix my garage door opener within hours and was very professional.
    Frank V. Oct 3, 2016

    Thanks Rita, I appreciate your business!

  • Philip G. Sep 28, 2016
    Garage Door Repair
    Verified Review
    Greatly appreciated
    Thank you Frank for all your expertise and for working into the evening to get our garage door working again.
    Frank V. Oct 3, 2016

    Phil, I really appreciate you trusting Security Garage Door to earn your business.

  • Kurt A. Sep 24, 2016
    Garage Door Repair
    Verified Review
    Great experience
    Frank arrived as scheduled, gave me an accurate estimate for the repair, and I was completely satisfied with his work. I'd definitely use them again.
    Frank V. Oct 3, 2016

    Thanks Kurt, I am glad I could help. Thanks for your trust

  • Marty M. Sep 20, 2016
    Garage Door Repair
    Verified Review
    All done in 90 minutes
    Everything seems to be just fine
    Frank V. Oct 3, 2016

    Thank you Marty, I am happy I could be of service. I appreciated your business.

  • Harold S. Sep 14, 2016
    Garage Door Repair
    Verified Review
    Timely and Thorough Service
    Frank did excellent work. He explained what he was doing and why. Gave me the full cost on items before asking if I wanted the installation done. I highly recommend him and his company.
    Frank V. Oct 3, 2016

    Harold, Thanks for the recommendation and trusting Security Garage Door with your business

  • Fernando M. Sep 13, 2016
    Garage Door Repair
    Verified Review
    Great Service
    Arrived right on time, pinpointed exactly my issue and fixed the problem same day. He did point out a couple other issues that might cause problems later on, but didn't make me feel obligated to pay/fix right now. Great guy and I will most definitely use him again.
    Frank V. Oct 3, 2016

    Hello Fernando, I appreciate your kind words and trusting us to fix your door.

  • Rebecca W. Sep 13, 2016
    Garage Door Repair
    Verified Review
    Awesome service.
    Frank was punctual and helped us out quickly! My car was locked in the garage and he fixed it with no "up-sells". He was so kind and courteous. I will definitely use him again!
  • Margie D. Sep 11, 2016
    Garage Door Installation or Replacement
    Verified Review
    Great service!
    Frank Vargas at Security Garage Door replaced my garage door opener and spring. He was very knowledgeable and professional. He did a great job and I highly recommend his service!
  • Scott B. Sep 8, 2016
    Garage Door Repair
    Verified Review
    Super
    A little late but called . Did a good job and had to b creative to solve our problem.
  • Michael S. Sep 4, 2016
    Garage Door Repair
    Verified Review
    Fast, quality, same day service.
    Great job, fast, and came the same day. Awesome
  • Jan M. Sep 3, 2016
    Garage Door Installation or Replacement
    Verified Review
    Great Customer Service
    Frank was on time, very polite, professional, and hard working. Not pushy sales, fair price.
  • JOYCE L. Sep 2, 2016
    Garage Door Repair
    Verified Review
    GOOD WORK AND HONEST
    FRANK WAS VERY HONEST, KNEW WHAT HE WAS DOING, GOT THE JOB DONE (REPLACED CABLE IN DOOR). NEEDED A BATTERY FOR MY OPENER IN THE CAR. IT IS SO OLD HE TOLD ME WHERE TO GET ONE. I WOULD USE HIM AGAIN
  • Angel F. Aug 29, 2016
    Our garage door was slow to open and making a strange noise. I called Frank with SGD and he was very nice and helpful over the phone. He was able to come out the next day and had the issue fixed in no time. He was onetime for the appointment, professional and efficient. He even followed up next day to thank me for choosing him and to make sure everything was good. A+++ service.
  • Phil H. Aug 20, 2016
    Garage Door Repair
    Verified Review
    So far so good. Ended up placing an order for new garage doors that are scheduled for install in 10 days. Fixed my broken spring quickly and did not charge a trip fee or for the spring since I was buying the doors. Said that if I didn't buy the doors the spring replacement would be $125, extremely fair.
  • Giselle E. Jul 19, 2016
    Garage Door Repair
    Verified Review
    Frank Vargas was great!! I would definitely recommend him for any garage services needed. He was a great professional with a fair price and he offered options with a variety of prices so we were able to accommodate to our budget. That is great customer care and great professionalism!!!
    Frank V. Jul 19, 2016

    Thank you, Giselle! We know you have a choice in garage door companies and we are honored that you gave us the opportunity to earn your business.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Prices vary based on the services you need. We usually are able to provide you with a few different options so you can choose a solution that best fits your needs and your budget.
What is your typical process for working with a new customer?
To begin, we schedule a convenient time to come to your home and complete a thorough inspection of your garage door issue at no charge. We will listen to you and answer your questions and concerns. This enables us to provide you with customized solutions that fit your needs. All estimates are provided to you in writing and agreed upon by you before we begin work. There are never any hidden fees or surprises!
What education and/or training do you have that relates to your work?
Frank has worked in the home-based service industry for over 25 years and is passionate about helping others, customer service, professionalism, and ethics. He is inspired daily by his two young sons, one with special needs, and enjoys spending time with his family and being active in local autism charities with his wife, Charlie.
What advice would you give a customer looking to hire a provider in your area of work?
Always take the time to read the reviews and get a general idea of what other customers have experienced. The lowest price isn't necessarily worth the hassle of dealing with a bad repair and poor customer service.