|Sunday||10:00 a.m. to 9:00 p.m.|
|Monday||10:00 a.m. to 9:00 p.m.|
|Tuesday||10:00 a.m. to 9:00 p.m.|
|Wednesday||10:00 a.m. to 9:00 p.m.|
|Thursday||10:00 a.m. to 9:00 p.m.|
|Friday||10:00 a.m. to 9:00 p.m.|
|Saturday||10:00 a.m. to 9:00 p.m.|
Reliable Organization Services
About this pro
5 years in business
31 hires on Thumbtack
The quality of work and professionalism is excellent.Jun 26, 2018
Ebony and team was awesome. They showed up on time and quickly went to work. They moved fast and picked up heavy boxes. I would highly recommend their help !!May 18, 2018Verified
Had a pleasant experience with Cecilia from Reliable Organization Services. She came by herself and had our apartment cleaned in 4 hours! I plan to use ROS for future cleanings for the both the service and value.Apr 6, 2018Verified
Ebony and Nyesha are a A+ team, I loved every aspect of the excellent service they gave me. If you live in clutter, have them come and they will help and give you great ideas on how best move forward. Thank you so much for helping me create a better working space.Mar 29, 2018Verified
Amazing service! Absolutely thrilled I chose them, and am absolutely choosing them again!Mar 15, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Pricing can be based on a consultation where the job is assessed and products needed are recommended. This visit can be conducted in person, over the phone, FaceTime or Skype meeting. For the in home consultations, Ebony will schedule a convenient time to travel to your home and provided an estimate (Statement of Work) a few days following the visit. If hired, work can begin shortly there after.
- What is your typical process for working with a new customer?In starting a project for a new client, first it’s important to listen to what the client wants to accomplish. After the evaluation has been conducted, it’s then important to address all of the clients pain points by letting them know how you can help and reduce their anxiety and stress. Once the project starts, make sure throughout the process that the client is pleased. After the project has ended, within 30-60 days, conduct the client to make sure the client has been able to maintain the processes put into place.
- What education and/or training do you have that relates to your work?National Association of Professional Organizers (NAPO) certified based on completing essential courses to expand my knowledge and expertise. Networking and involved in my local chapter of NAPO.