FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All of our work is based on a quote. In order to get a quote either Bob, Steve or Jeremy will come out to your home for a free estimate. They will showcase the different materials, color, design options as well as provide you will an exact quote for the service.
- What is your typical process for working with a new customer?
Simplified Sales Process! With Liberty Home Solutions our sales process is simple. First we offer free design consultations either in-home or at our showroom. We will take you step by step to showcase our products, options, how different designs will look and transform your home, and of course provide you with a bid. The only people you will be having in your home or meeting with are owners Bob or Steve. Our installers led by Senior Supervisor George, will be professionally dressed, have all gone through and passed certifications, as we understand the importance of having a professional staff working in or on your home.
- What education and/or training do you have that relates to your work?
We Love Home Remodeling! Liberty Home Solutions is a locally owned and operated home remodel company located in Springfield Missouri. Owners Bob Huntoon and Steve Chadwick founded Liberty in 2007. Our company was created by the industry insights that Bob and Steve took from their years working at larger franchise home remodel companies. They created Liberty Home Solutions because they believed that they could offer our community higher quality windows, siding, bathroom remodel systems, sunrooms, patio covers, screen rooms, doors and more; backed with a lifetime warranty, installed by experienced and trained installers who can give customers the best possible product installation, all for a fair and honest price. Our Passion Since 2007, Liberty Home Solutions has completed over 2,000 home remodel projects here in the Ozarks. Aside from our belief in offering our customers the highest quality of both products and install, another key aspect created by owners Bob and Steve is how we do business with our customers. Our sales process is predicated on being the opposite of the high pressure sales tactics employed by other companies. At Liberty we understand that our customers have worked extremely hard in order to start a home remodel project, it is a big decision, so the last thing a person wants is a high pressure-I cant even think as I am so uncomfortable in my own home experience!