FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our fees are at the very low end of the average bar and this is not the classic "get what you pay for" kind of service. We go over and above to keep your fur baby happy and healthy. I have multi-dog discounts, 5-Day Packages for the Animal House, and 7-Day Companion Sleepover packages.
- What is your typical process for working with a new customer?
First if you are looking to board at the Animal House or just participate in the Animal House Dog Daycare, then your fur baby would need to pass a Temperament Test. At the Temperament Test, proof of shot records (or Titer Test) is needed. If you would like the Friendly Visits or Companion Sleepovers, then I would send a form for you to fill out. I do like to visit your house the day before you leave just to introduce your fur baby to us to keep their anxiety to a minimum. We do understand that emergencies happen and we are willing to work with that.
- What education and/or training do you have that relates to your work?
I have had over 20 years experience in working with all kinds of animals from Domesticated house animals, farm animals, and even exotic zoo animals. I grew up on a farm, worked on a farm, and helped breed English Mastiffs and Rottweilers. I have a certification on Animal Behavior and all staff (me included) are certified in CPR and First Aid.