FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All of my pricing is based on breed, temperament, size of pet and the condition of the pet. My quoted price may change depending on the condition and temperament of the pet. Flea treatments are $21 on top of the previously agreed upon quoted price for example, and de-matting varies
- What is your typical process for working with a new customer?
I have some paperwork for them to fill out so that I have emergency phone numbers, as well as a questionnaire about the pet so that I can understand the pet better. I also have a consent to grooming form and permission to take and post pictures to social media platforms
- What education and/or training do you have that relates to your work?
I have been working in the grooming field for a year now and have just started my own business. I am currently attending classes to perfect my grooming and learn how to do haircuts better. The classes will give me a certification when I am finished. I believe in continuing education and I am always reading the most up to date articles, watching videos and lots more to keep myself knowledgeable in the field