FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do have a standard pricing system but would rather quote each job on its own taking into consideration the scope and needs of our clients.
- What is your typical process for working with a new customer?
We like to sit down with new clients and listen. We then ask questions and develop a customer relationship management approach to each and every project to be sure our clients get what they want and need. Our management style is collaborative, everyone in the studio gives an opinion on the best approach to satisfy our clients..
- What education and/or training do you have that relates to your work?
We pretty much all hold master degrees in film production and have years of training in film making, graphic arts and animation. We have some of the best video equipment money can buy.