FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All pricing includes delivery,setup and breakdown and is non-negotiable -Military -First Responder -Federal Employee -Teacher Discount are also included
- What is your typical process for working with a new customer?
- An event design request is received - A questionnaire is sent to the potential client - Once the client replies with the questionnaire responses, We will send a quote via email - Once the quote is agreed upon the client is sent an invoice and contract - Once the deposit is paid the the contract is signed and sent back to us the event date is secured - A virtual visual mockup is provided once all the above steps are completed
- What types of customers have you worked with?
Event Planners Destination Events Business Grand Openings Military/Government Corporate Schools Hospitals Venues Festivals Shopping Malls Charity/Non-Profit Events