Central Virginia Residential Services, LLC.

Waynesboro, VA

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About this pro

How does your service stand out?

Charles has worked in the industry for over 18 years, providing a variety of general repairs and maintenance for Central Virginia. His diverse experience offers something for everyone.

What do you enjoy about the work you do?

Our company exists to serve customers through lasting relationships. We strive to exceed our customers expectation of excellence through personal service, honesty and the fulfillment of their needs. We are passionate professionals who use our experience to provide exceptional quality in a timely manner while improving our customers lives.

Location

Waynesboro, VA 22980

Years in business

1

Number of employees

2

Times hired on Thumbtack

21

Reviews

16 Reviews
  • S.B. C. Apr 8, 2017
    Appliance Repair or Maintenance
    Verified Review
    STOVE REPAIR
    My stove broke Charles ordered and installed the part Another part apparently was needed. He ordered it and returned charging me for only one visit. Very fair! We will call him again for applaiance repair.
  • Mark W. Oct 29, 2016
    Handyman
    Verified Review
    Waste of time
    He came to my home,Took a few measurements,never heard from him again.
    Charles G. Oct 31, 2016

    Mark, I tried to contact you with your provided number. I left 2 messages for you. I did not hear back from you. I do not do business this way so if the mistake is on my end please accept my apologies.

  • Mohammad M. Sep 22, 2016
    Appliance Repair or Maintenance
    Verified Review
    Great Service
    Excellent work. When we realized we need a part, he went down Lowe's and got it quickly and finished the job. Could not be happier.
  • George R. Aug 28, 2016
    General Carpentry
    Verified Review
    overall OK, carpentry and paint sloppy up close..
    Charles G. Aug 28, 2016

    Please accept my apologies if you found issues with the pergola after we last spoke. It was my understanding my contractors completed the job to your satisfaction. However, I want you to be completely satisfied and would like the opportunity to personally correct any of the issues you have mentioned in your review. Please call me at your earliest convenience to discuss. Sincerely, Charles Grandstaff

  • Amy S. Aug 1, 2016
    Pressure Washing
    Verified Review
    We were very pleased! We had our house power washed for the first time and it looks great. Charles was professional and very responsive. We would recommend his services.
  • Chris T. Jul 23, 2016
    Fan Installation
    Verified Review
    Charles and his helper did an outstanding job installing our cable outlets. They were very professional and polite. Thank you again!!!
    Charles G. Jul 27, 2016

    It was a pleasure working for you. Thank you for the great review. Best of luck in your relocation.

  • John S. Jul 15, 2016
    Appliance Repair or Maintenance
    Verified Review
    Charles Grandstaff was on time, cheerful (at 6 pm!), and knowledgeable -- fixing our dishwasher in 45 minutes, AND showing us how we might do it on our own next time or prevent a recurrence.
  • Bev W. Jul 6, 2016
    Fan Installation
    Verified Review
    Charles was kind, efficient and skilled. I will hire him again. Bev W.
  • Marilynn S. Jun 24, 2016
    Pressure Washing
    Verified Review
    Charles Grandstaff is a knowledgeable, polite and pleasant person to have at your home to perform a needed service. He did an outstanding job of cleaning my two story home, privacy fencing, and outdoor building. The house looked new when he was finished. I really had not realized the previous shade of white was a little dim, but now my home looks whiter and brighter. I would recommend him to anyone. It is obvious that he has pride in his work that shows in the finished product.
    Charles G. Jul 19, 2016

    Marilynn, It was a pleasure doing business with you. Thank you so much for the referral to Jeff. Now he too has a clean home.

  • Bill H. Jun 12, 2016
    Fixtures
    Verified Review
    Replaced two porch lights with remote control ceiling fans. The work was made more challenging and time consuming by tight space constraints. Charles asked all the right questions when we scheduled the job and came prepared with the right tools and mounting brackets. Despite the challenges Charles always demonstrated a well-focused, patient and professional demeanor. The work was very reasonably priced and of excellent quality. Will definitely use them again.
  • Bonnie K. May 4, 2016
    Handyman
    Verified Review
    Charles was prompt, well-prepared and did a great job. He completed all tasks in time estimated.
  • Patricia K. Apr 19, 2016
    Plumbing Drain Repair
    Verified Review
    Prompt. Professional. Personable. I had the hoses on my washing machine changed and Charles not only did the job well but left the laundry closet cleaner than when he started. I would definitely hire this company again.
  • Leslie G. Apr 11, 2016
    Handyman
    Verified Review
    Hired CVRS, LLC. to re-caulk and re-paint areas around my house. He showed up right when he said he would, did the job right, and offered me a very competitive rate (the best). He was professional and had no issues with my two dogs! He was even willing to share his methods with me which I really appreciated. I would definitely use their services again.
  • David P. Apr 1, 2016
    General Carpentry
    Verified Review
    Very, very good service. Very personable employees. Would use them again for any other projects. They were on time and worked efficiently. I'm very happy with their work.
  • Ashley O. Mar 29, 2016
    Charles and Joe did an excellent job. I got a playhouse for my kids for Easter. They picked it up for me, put it together, leveled the ground, and built a platform. The kids love it and so do I. I would definitely recommend Central VA Residential Services. Thanks Charles and Joe!
  • Cheryl J. Mar 27, 2016
    Charles did an excellent job on my new floors.We were so pleased that we called him back to fix my air conditioner and repair work on my kitchen drawers.Thank you so much Charles for a job well done!

Q&A

What is your typical process for working with a new customer?
I will communicate will my customers using their preferred method. I am flexible. Most of the time with a few questions I can give a ball park estimate of the project to save time for both parties. Once we arrive a firm price is set and agreed to and we get to work.
What education and/or training do you have that relates to your work?
4 years of CATEC maintenance mechanic training. Electrical, plumbing carpentry, and HVAC. 18 years of maintenance experience. 15 years of that being a supervisor.
Do you have a standard pricing system for your service? If so, please share the details here.
I perfer flat, turnkey pricing.
How did you get started doing this type of work?
Out of High School it was a good fit for me. I have always been mechanically inclined.
What types of customers have you worked with?
I have worked with customers from all walks of life. It really makes it worth while to be able to help people improve their lives.
Describe a recent project you are fond of. How long did it take?
I am proud of all of my work, no matter if it is a 1 hour repair or a full room remodel.
What advice would you give a customer looking to hire a provider in your area of work?
"Good isn't cheap and cheap isn't good"
What questions should customers think through before talking to professionals about their project?
I can usually determine most needs by asking questions.