FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our fees are primarily based on the grade level of the student. Test prep for SAT, ACT, GRE, GMAT, etc. has a different fee structure. Discounted packages are available in either case. We do require diagnostic testing, or require long-term contracts. Your student receives exactly what they need.
- What is your typical process for working with a new customer?
The first step is to book an enrollment visit at your home with our Area Director, who will discuss current challenges and goals with the parents and student, and then recommend a strategy for achieving those goals. If everyone is in agreement, we will identify the best tutor for the student, using our Tutor Match system.
- What education and/or training do you have that relates to your work?
All of out tutors are degreed professionals, with subject matter expertise, as well as teaching and/or tutoring expertise.