InTotality, Inc.

Westford, MA

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About this pro

Started in 2005, InTotality is a Boston based full service marketing firm, specializing in web, mobile and custom software application development.

We cater to industries, including, but not limited to, nonprofit, financial services, online educational learning, schools/colleges, travel, software, housing authorities, events, eCommerce, health care, etc.

Our offerings include the following:

* Mobile Apps

- Mobile Software Development
- iOS App Development
- Android App Development
- Windows App Development
- Hybrid App Development

* Web Design and Development

- New Website
- Website Updates
- Ecommerce
- Custom Web Development
- Web Programming
- Custom Joomla Sites
- Custom WordPress Sites

* Internet Marketing

- Search Engine Optimization
- Social Media Marketing
- Digital Marketing Strategy and Analytics

* Software

- Custom Software Development
- Database Design and Development

* Graphic Design

- Logo Design
- UI /UX Design
- Brochure Design
- Flyer Design


Westford, MA 01886

Background check


Years in business


Number of employees


Times hired on Thumbtack



8 Reviews
  • Earle D. Oct 20, 2016
    Mobile Software Development
    Verified Review
    Two thumbs up
    It has been about 2 months that I have been working with InTotality. They have periodically contacted and reached out to me, complied with every one of my requests, and have been very friendly and helpful. I would describe InTotality as professional and easy to work with.
  • Hector G. Oct 9, 2015
    Working with In Totality was a great experience. The one-on-one help and feeling as if they were part of my own team, gave me an overwhelming trust that they were not going to let me down. This was my very first website and if not for Heidi Sporel i would be lost. -Hector Guerra
  • Bill D. Oct 7, 2015
    InTotality has helped our business grow tremendously by providing us with the latest in mobile and web technology and the highest level of customer support. It has always been a pleasure to work with this team. They truly understand that their success is tied in with ours. Right from the beginning they always took the time to truly understand what our unique requirements were–which is very rare in business today. They tend to deliver earlier then scheduled and always quick to make any adjustments needed. I highly recommend InTotality for all your web and mobile business needs.
  • Matt J. Oct 6, 2015
    I recommend InTotality to anyone looking to develop a mobile app. From beginning to end their communication and attention to details were above expectations. Timely, efficient, effective and passionate are some of the words that can describe my experience working with them. Will definitely use them for my future projects.
  • Karen M. Oct 5, 2015
    My company has had the opportunity to work with InTotality on a website and custom software development project. The InTotality team was a pleasure to deal with, worked in a very consultative manner providing the assistance throughout the process. Delivered great looking website and mobile apps on-time and on-budget. Very satisfied! Would definitely recommend their services.
  • Chris M. Sep 29, 2015
    I found InTotality through one of my vendors whose site was just beautiful. InTotality was a pleasure to work with, paying attention to all my requirements and working with our budget to create a beautiful website that complements our products and is easy to navigate. I look forward to working with InTotality in the future as our needs change. -Chris Mandela
  • James A. Sep 27, 2015
    Graphic Design
    Verified Review
    Shweta A. Oct 2, 2015

    We have tried multiple times to get in contact with James and he never responded. We tried replying within the quote as well as calling him a couple of times but he never answered. No work was done for the customer. We apologize for any miscommunication and if you are still interested in working with us, please let us know.

  • James A. Sep 25, 2015
    Awesome service. Did a great job developing my mobile app.


What should the customer know about your pricing (e.g., discounts, fees)?
Our rates are anywhere from $50-$80 per hour depending upon the kind of requirement.
What is your typical process for working with a new customer?
To ensure that our client’s web or mobile development projects not only meet their objectives and expectations, but also meet development standards and protocols, we start with a initial meeting via conference calls or in person interviews to understand the scope of the work. We then develop a proposal outlining our understanding of the requirements and present it to prospect client, this proposal contains scope, level of effort in terms of delivery, timeline and cost estimates. once its finalized we start with design, development followed by testing and deployment. To make sure we stay on the same page with the Client, he stays in the loop and has access to the development servers and stays current with latest development.
What education and/or training do you have that relates to your work?
Our Programmers and designers are all professionally trained and need to undergo Training every six months to keep up with the latest technologies.
How did you get started doing this type of work?
What I enjoy most about my work is every requirement is unique and has a different set of challenges. Its fun to see these projects go live and make a difference in the society.
What types of customers have you worked with?
INT’s web, mobile and custom software application development experience transcends numerous industries including but not limited to Non-Profit, Financial Services, Online Educational Learning, Travel and Leisure, Software, Health Care, Events, Automation Systems, eCommerce, and Housing Authorities etc. INT has a proven track record of helping clients increase their business and brand recognition with Website and Mobile App Development and custom IT solutions.
Describe a recent project you are fond of. How long did it take?
The purpose of this Mobile Responsive website and iPad app was to provide The UPS Store (6 locations) with the opportunity to both expand its Student Storage business to a wider range of university students in the Boston area; and to automate all Contract Registration, Storage Item Pick-up/Delivery and Payment between students and The UPS Store. Prior to the development of this system, The UPS Store had been managing over 1,000 accounts via Excel spreadsheet. The new website has significantly expanded business in its first year of use and has reduced the need for staff time in the storage process.
What advice would you give a customer looking to hire a provider in your area of work?
Check the credentials of the Company. Always easier to work with a local Company who you can visit anytime. Look for a provider who is established, has a qualified team and established project management processes. This will help ensure that your project is done right, on budget and on time. They may not be the lowest bidder, but they will provide the best value for you money.
What questions should customers think through before talking to professionals about their project?
Think about the platforms you are interested in like iOS, Android, Windows. Who is your target audience. What is your time frame. Have you finalized your requirements or are you looking for adding more to it.