FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer discounts to veterans, military, and first responders (police, fire, EMS). We come from a public service background and are determined to keep to our roots. We also offer heavily discounted rates for contracted cleanings. Weekly cleanings are 25% off, bi-weekly cleanings are 20% off, and tri-weekly and monthly cleanings are 15% off.
- What is your typical process for working with a new customer?
Although many of our jobs can be quite similar we like to do a thorough consultation with our clients and ensure that every need and expectation for all areas of their property are ready to be met before we even arrive. We then go over what dates and times are best for our clients and schedule our specialists according to our clients availability. On the day of service our specialists get a detailed service report of the job and any specific areas of concern that they may need to address. Once the job is complete our specialists go over every portion of the job to ensure that everything is up to our clients expectations.
- How did you get started doing this type of work?
We hired a well known maid service in the New Orleans area to clean our home. We were charged an arm and a leg and the work given was subpar. We decided that day to found a cleaning company that would charge reasonable rates and exceed current industry standards.