FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At J&J Carpet Cleaning are prices are competitive yet affordable. The quality of our service is always our top priority. Yes, quality service at an affordable price! Senior citizens 65 and older always receive a 10% discount. Also any customer who uses our service within the same year of their previous service with J&J, also will receive a 10% discount as well! J&J Carpet Cleaning also rewards our customers with 25.00 for all referrals that lead to a successful service transaction. Book your appointment today!
- What is your typical process for working with a new customer?
After talking with our customers on the phone, we arrange a time to visit the home so we can meet them face to face to see first hand what their main concerns are, such as spots, traffic areas, pet odor, etc. After accessing the main issues, we will give a reasonable overview on what to expect. We will vacuum and treat the spots first. We will then spray our solution onto the carpet and agitate. Following the agitation we follow up with our Rotovac Powerwand and steam extraction machine. We accept cash or credit cards.
- How did you get started doing this type of work?
Started cleaning carpet several years ago working for another company as a technician cleaning carpet in offices as well as in residential dwellings. Started my own company about 10 years ago and have enjoyed it tremendously ever since. At J&J Carpet Cleaning we utilize hot water extraction, (also know as steam cleaning), as well as low-moisture carpet cleaning. Our low moisture method will allow your carpet to dry in 1 hour or less. This is great if there are no pet issues to contend with.