Gateway Tech IT Services

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Desktop or laptop

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Introduction: Gateway Tech IT Services specializes in computer networking and wiring as well as repairs. We service the Orlando area and several other surrounding areas. Our commitment to our customers is 100% satisfaction. Please contact us today for your computer networking needs. I chose to work in this industry because I enjoy learning the new technologies that come out and have fun fixing any problems that arise!. We started in this industry in 2007. We describe our business as family owned and operated.

Overview

Hired 90 times

Background checked

3 employees

9 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Stripe, and Zelle.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2017

Featured Projects

24 photos

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Computer Repair

Specialties

Computer type

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Computer issue

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Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Great 4.7

58 reviews

5

90%

4

5%

3

0%

2

0%

1

5%

Read reviews that mention:

Terri S.

Oct 10, 2016

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Hired on Thumbtack

Zack was so helpful. I was panicked because my computer wouldn't start. Zack returned my phone call immediately and set up a free consultation at my convenience within an hour of my call. He diagnosed the problem quickly and quoted a price for parts and labor. Brooke, his wife, kept in touch to let me know the status of the part order, and Zack made the repair the day the part came in. Service was quick, and the charge for parts and labor was very reasonable. My computer is like new! I highly recommend Zack at Gateway Tech IT Services!

Computer Repair

Cole P.

Jul 6, 2017

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Hired on Thumbtack

Highly... HIGHLY RECOMMEND! I'm one of those people that need to know how this works and that works. He explained to me EVERYTHING. He and I went over options from most cost-effective to the best option out there and the most realistic for what I truly need RIGHT NOW. I was super nervous in the beginning just because I knew I wouldn't have my computer for a week. Now, I'm blessed. Zach is by far one of the BEST SMALL BUSINESS OWNERS out there. I could go on for days about the service, instead I'll just say that I took 8 of his business cards to hand-out to anyone who needs IT repair.

Computer Repair

Mick M.

Jun 14, 2017

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Hired on Thumbtack

Zack went above and beyond to repair my computer. I am so glad my system is up and running. I would recommend him and his work anytime.

Computer Repair

Pam E.

Jun 3, 2017

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Hired on Thumbtack

Zack did a great job fixing my computer! He even had the part overnighted, and then repaired it on a Saturday. Thank you!

Computer Repair

Colin H.

Nov 19, 2016

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Hired on Thumbtack

Very fast service and response. Did such a good job i brought in another computer for repair. Will definately be my go to person with any future pc issues. Very reasonably priced as well!

Computer Repair

Credentials

Background Check

Mosalam Alakhras

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Gateway Tech offers free diagnostics of all devices brought in. Once the diagnosis is complete, we will inform the customer of the final price required to fix the issue. Usually, the labor cost will be around $50.
What is your typical process for working with a new customer?
After a request is processed, our technicians perform a free diagnosis on the device needing repairs. The technician will discuss all of the options with the customer and they will decide which is best for them. If hardware is needed, we will purchase it and install/repair the device in order to satisfy the customer's needs!
What education and/or training do you have that relates to your work?
9+ years of experience in Information Technology and Cybersecurity Degree in Computer Science Certificates in A+, N+, CCNA