About this pro
5 years in business
4 hires on Thumbtack
I could not be happier with the response I got from PureDry. They were at my home within 45 minutes of my call and set up all the drying equipment that was needed to dry my kitchen. After they removed and took away the remnants of my flooded floor, they came by every single day to test how well the drying process was working. Kurt, Jason and the entire team were incredible and later I learned that for the past five years, I had been hiring their sister company PureClean to clean my carpets. PureClean has always been top notch. Now I am pleased to say the exact same thing about PureDry.Mar 17, 2018Verified
Wonderful project manager; very knowledgeable and reassuring. All their employees were punctual, respectful and professional. They helped us with water damage and were always honest about options and costs. Highly recommend.Jun 9, 2017VerifiedKurt A.'s reply
Thank you Elvira, It was a pleasure working with you.
- What should the customer know about your pricing (e.g., discounts, fees)?We use xactimate - which is an industry standard pricing system used by all insurance carriers and water damage service companies.
- What is your typical process for working with a new customer?First, we complete an on-site analysis. We use thermal imaging cameras and other moisture detecting software to properly inspect the building materials. With this data, we are able to determine the best course of action and advise the client on which path to take.
- What education and/or training do you have that relates to your work?IICRC - WRT Certification