FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
computers, hardware, software, accessories, and parts purchasing requires prepayment of cash or money order to cover credit card purchases. Depending on the project and the amount of time it takes to complete it will be a deciding factor if the project is billed by the hour or a flat (fixed) rate.
- What is your typical process for working with a new customer?
I like to get to know my customers and clients a little bit. I like to discuss their needs and what their expectations are so I can find the best technology devices that will suit the needs of my customers and accomplish their goals
- What education and/or training do you have that relates to your work?
I have an Associates degree in computer networking and general studies from Kellogg Community College, I have a website design certificate from Kellogg Community College and I have certificate of completion in Electronics and Allied Health from the Calhoun Area Career Center in Battle Creek, Michigan. I have five years of practical IT experience with the Athens Area School District in Athens, Michigan, I have seven years of independent computer consulting experience and three years customer service experience with Kellogg Community College.